January 2017
Hello,
I bought a pack of 7300 crystals. When i check my bank account i see the -49.99$ but in game I never received the cristals.
When i try to buy another one, it tells me I already own it .. but thats completely wrong !
I need them now to buy mods packs ! :'( (the reset for mods pack is in 10min)
I can buy nothing. When i do "restore shop", that tell me "Impossible to start the restoration, a transaction is already being treated."
Help please !
Solved! Go to Solution.
January 2017
Thx for the help, no one from the support apparently care about the issue.
I lost 5 modules packs now.
Keep doing like that, you just get 1 more hater
January 2017
please can you help me, I still didnt get my cristals ...
January 2017
12h after I still don't have my cristals.. mods pack is gone in 4h.
Can i have some help please ?
January 2017
Thx for the help, no one from the support apparently care about the issue.
I lost 5 modules packs now.
Keep doing like that, you just get 1 more hater
January 2017
I had the same problem one time. I went into settings and tried restore purchases as well but the purchase still didn't come through. I ended up rebooting my phone and my application needed to be updated. Once I updated the Star Wars app, the crystals were loaded into my account and I have not had the problem since. Hope that helps.
February 2017
im having a similar issue bought crystals and was billed but didnt receive. ea did put them in my inbox. now i keep getting a restart error. i tried to purchase another item and it wont let me. tried another item and it says a transaction is pending. also bought a fleet mega pack and got one charachter and them game said restart, still didnt get the full pack content. i have uninstalled my app. restarted my phone, checked for updates, and even factory reset the phone. i have a claim but it really isnt going any where. anyone else have an idea
February 2017
I had the same Problem. I buy the new Darth Maul Package. But i never received it. Now i cant buy anything. EA dont show any reaction. I wrote them.
February 2017
no fix yet im still waiting on a response.