Re: Can't buy FIFA Points or packs bought with real-life currency

by maavifi
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Original Post

Re: Can't buy FIFA Points or packs bought with real-life currency

EA FIFA Team
@yunadimi3 Unfortunately you won't be able to make purchases in Belgium.

https://www.ea.com/en-gb/news/fifa-points-belgium
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Message 41 of 102 (1,059 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

★★★ Newbie

Me too but am from Nigeria

Message 42 of 102 (982 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

EA FIFA Team
@yuo67k Have you tried setting the language of your device to English and would you happen to have a screenshot for us?
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Message 43 of 102 (972 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

★ Novice

I have the same problem

But I am in Saudi Arabia

I want to buy Fifa Points

Spoiler
Frown

Message 44 of 102 (919 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

EA FIFA Team
@Fares_axx Does it work when you set the language of the device to English?
Jason.png
Message 45 of 102 (914 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

[ Edited ]
★★★ Newbie

Ürün :  FIFA Mobil
Platform : Android Telefon
Cihazınızın markası ve modeli nedir?  SAMSUNG S8 PLUS
Oyun sürümünüz nedir? 14.8.00 Hata hangi oyun modunda oluştu ? Mağaza Hata ne sıklıkla ortaya çıkıyor?  bazen Hata oluştuğunda ne olur?  ödeme başarısız oldu lütfen tekrar deneyin Hatayı ne zaman gördünüz? (10.11.2021 17:02) 
 

Büyük transfer biletini aldım ama bilet açılmadı. Ayrıca kartımdan parayı da çekti, lütfen bana yardım edin.

 

Google Translate:

 

Product : FIFA Mobile

Platform : Android Phone

What is the make and model of your device? SAMSUNG S8 PLUS

What is your game version? 14.8.00

In which game mode did the error occur?

How often does the Store Error occur? sometimes

What happens when an Error occurs? payment failed please try again

When did you see the error? (10.11.2021 17:02)

 

EDIT by EA_Jason: Removed personal information and added Google Translate, please keep the conversation in English. 

Message 46 of 102 (759 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

★★★ Newbie

Hi,

I bought scream team Benzema pack of 179 my money got deducted but pack hasn't open. Kindly give me solution or atleast a reward of Benzema card .

Message 47 of 102 (568 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

EA FIFA Team

Please get in touch with our support team through FIFA Mobile > Settings > Customer Service > Visits > Scroll down and press Contact Us. 

 

Don't forget to attach your proof of purchase to your case. 

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Message 48 of 102 (553 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

★★ Novice
@EA_Jason same here. cant buy fifa points. theres no item there in store. im in Malaysia
Message 49 of 102 (173 Views)

Re: Can't buy FIFA Points or packs bought with real-life currency

★ Novice

@maavifi wrote:
@EA_Jasonsame here. cant buy fifa points. theres no item there in store. im in Malaysia

Same here, from Malaysia. Tried the “Accepted Solution” and nothing changes. Maybe it’s a sign for us to stop spending in the game?

Message 50 of 102 (155 Views)
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