June 2021
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1060ti
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Jemae
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. none
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. none
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can't add friends
What should be happening instead? Be abble to add friends
Steps: How can we find the bug ourselves? No Idea
This is happening its most of the people i try to add it says "not found" and its the same in their side they can't find me either.
June 2021
Hi @Jemaee,
Is this happening when you're trying to add friends through cross-play, or are these people who also play on PC?
/Kent
June 2021
This is happening with most players that I can see, even though the privacy settings are correct so players can find your name
June 2021 - last edited June 2021
June 2021
I'm trying to add a friend from xbox and I'm using ps4 but even though my setting allow people to search for me it's saying player not found
June 2021
I've had the issue, but only with adding crossplay people. In my case, people that do not play on switch. I've added crossplay people in the past, but it hasn't been working recently. All it says is "not found" as stated earlier. I have also made sure all of my crossplay settings are on.
June 2021
Thanks for the info!
It looks like this is similar to some other reports we've been getting recently. I'll pass this along as well.
/Kent
May
Ive had the same problem and been trying to fix it for hours, and it hasn't been fixed.
May
It wont let me see other players who are on PC as well, even though I am also on PC