Help us improve Answers HQ! Take Survey No, Thanks

Can't add allies

by kingkolefire
Reply

Original Post

Accepted Solution

Can't add allies

★★★★ Newbie
The game won't let me add allies
Message 1 of 6 (156 Views)

Accepted Solution

Re: Can't add allies

Community Manager

@kingkolefire Hi,

 

Just a few questions:

  1. Which platform are you on?
  2. What experience level are you at?
  3. Are you over 13? Did you state when creating your account that you were younger than 13?
  4. How are you going about adding the ally?

Thank you very much for your assistance in advance.

 

Cheers,

Nils

View in thread

Message 2 of 6 (160 Views)

All Replies

Re: Can't add allies

Community Manager

@kingkolefire Hi,

 

Just a few questions:

  1. Which platform are you on?
  2. What experience level are you at?
  3. Are you over 13? Did you state when creating your account that you were younger than 13?
  4. How are you going about adding the ally?

Thank you very much for your assistance in advance.

 

Cheers,

Nils

Message 2 of 6 (161 Views)

Re: Can't add allies

★★★★ Newbie
1. iOS
2. 77
3. Yes, yes
4. It says I have 35/35 allie spots filled, but Currently do not have any allies. I had some at one point. I deleted them to start fresh. Since I deleated them I haven't been able to add new ones.
Message 3 of 6 (124 Views)

Re: Can't add allies

★★★★ Newbie
Check your pending requests, those do count towards the ally count, even if not accepted
Message 4 of 6 (117 Views)

Re: Can't add allies

★★★★ Newbie
I have no pending requests
Message 5 of 6 (111 Views)

Re: Can't add allies

Community Manager

@kingkolefire Hi,

 

Are you still unable to add further allies?

The old pending requests that weren't visible to you should have timed out by now hopefully.

 

Cheers,

Nils

Message 6 of 6 (78 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help