Can't activate ships

by ThomasHolde
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Original Post

Accepted Solution

Can't activate ships

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 13.7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 371-148-728
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Can’t activate any ships because it wants me to activate the crew member first. They are however already activated.
Steps: How can we find the bug ourselves? -
Connection Type Wifi
Please select your region Europe
Country Denmark.

Can’t activate any ships because it wants me to activate the crew member first. They are however already activated.

 

The issue is the same as the one here:

 

https://answers.ea.com/t5/Bug-Reports/Can-t-activate-ships-says-activate-crew/m-p/9412775#M41855

 

and here:

 

Solved: Cannot activate or promote any ship due to character activate bug - Answer HQ

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Message 1 of 12 (779 Views)

Accepted Solution

Re: Can't activate ships

EA Live QV Team

@ThomasHolde  You should be good to go now.

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Message 3 of 12 (708 Views)

All Replies

Re: Can't activate ships

EA Live QV Team

Hey there @ThomasHolde and thanks for the report.

 

We have reported your issue to the team. We will let you know once this has been resolved.

Message 2 of 12 (751 Views)

Re: Can't activate ships

EA Live QV Team

@ThomasHolde  You should be good to go now.

Message 3 of 12 (709 Views)

Re: Can't activate ships

★ Novice
@EA_HighCommand I am having the same issue not being able to activate ships.
Message 4 of 12 (668 Views)

Re: Can't activate ships

EA Live QV Team

Hi @bstrdchld3 what's your ally code, so that we can have a look?

Message 5 of 12 (634 Views)

Re: Can't activate ships

★ Novice

I was able to activate a different ship with the tutorial for a character I did not have activated. After I did that the tutorial was gone for Grand Moff Tarkin and I was able to activate his ship. Thanks for the reply!

Message 6 of 12 (618 Views)

Re: Can't activate ships

[ Edited ]
★ Novice

@EA_HighCommand @I am having the same issue with activating my ships as well. My ally code is 297-761-318

Message 7 of 12 (557 Views)

Re: Can't activate ships

★★★ Newbie

I am having the same issue

 

ally code: 991-526-345

Message 8 of 12 (501 Views)

Re: Can't activate ships

EA Live QV Team

Hi @the5nowPlow and @Jbyars1001,

 

We are back from our holiday break and have flagged it with the team. Hopefully, we can get you fixed asap.

Message 9 of 12 (478 Views)

Re: Can't activate ships

★★★ Newbie

Okay, for everyone having this issue, I was able to circumvent. I had enough shards to unlock the tie fighter pilot, and then activate the tie fighter. 

I was stuck on the executrix because I had already activated grand moff tarkin. 

I couldn’t find a self fix solution on here so I figured I’d share. 

-the5nowPlow

Message 10 of 12 (465 Views)