November 2020
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 13.7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 371-148-728
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Can’t activate any ships because it wants me to activate the crew member first. They are however already activated.
Steps: How can we find the bug ourselves? -
Connection Type Wifi
Please select your region Europe
Country Denmark.
Can’t activate any ships because it wants me to activate the crew member first. They are however already activated.
The issue is the same as the one here:
https://answers.ea.com/t5/Bug-Reports/Can-t-activate-ships-says-activate-crew/m-p/9412775#M41855
and here:
Solved: Cannot activate or promote any ship due to character activate bug - Answer HQ
Solved! Go to Solution.
November 2020
@ThomasHolde You should be good to go now.
November 2020
Hey there @ThomasHolde and thanks for the report.
We have reported your issue to the team. We will let you know once this has been resolved.
November 2020
@ThomasHolde You should be good to go now.
December 2020
December 2020
Hi @bstrdchld3 what's your ally code, so that we can have a look?
December 2020
I was able to activate a different ship with the tutorial for a character I did not have activated. After I did that the tutorial was gone for Grand Moff Tarkin and I was able to activate his ship. Thanks for the reply!
January 2021 - last edited January 2021
@EA_HighCommand @I am having the same issue with activating my ships as well. My ally code is 297-761-318
January 2021
I am having the same issue
ally code: 991-526-345
January 2021
Hi @the5nowPlow and @Jbyars1001,
We are back from our holiday break and have flagged it with the team. Hopefully, we can get you fixed asap.
January 2021
Okay, for everyone having this issue, I was able to circumvent. I had enough shards to unlock the tie fighter pilot, and then activate the tie fighter.
I was stuck on the executrix because I had already activated grand moff tarkin.
I couldn’t find a self fix solution on here so I figured I’d share.
-the5nowPlow