Can't access the news feed in the lobby [ Edited ]

[FOTUS297]

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? FOTUS297
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was trying to look at the news feed
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 11.10.21 3:30 BST
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I can't see the news feed underneath the challenges on the top right of the lobby screen and I can't access the news tab
What should be happening instead? I should be able to see the news feed
Steps: How can we find the bug ourselves? Look underneath the challenges in the top right of the lobby screen or press the RT trigger

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[EA_David]

@FOTUS297 Thanks for the post. If you restart the game client does that have an impact. If it doesn't, can I check your region, and is your system set to use English or another language?

[FOTUS297]

Restarting the game doesn't have an impact. My region is UK and my system language is English.

I have also attached a photo of the lobby.

(FYI Others in the same household can see the news)

[EA_David]

Thanks. If you go to the game's Manage page and wipe your local saved data (don't worry, this doesn't contain your progress) can you see if this helps? If you have custom controls set up you'll need to set them back up after.

[FOTUS297]

I reset my local saved data and it didn't work.

Sidenote: There are 4 family member accounts on this Xbox and 2 of us get the news feed and the other 2 don't.

[EA_David]

Thanks for the update. Do the 2 affected accounts have any notable differences from the 2 non-affected ones. Are they underage/kids accounts by any chance?

[FOTUS297]

Sorry for responding late but no, the 2 other accounts aren't children's accounts. On one of the troubled accounts we deleted the local save data and the entire network save data, and we even deleted the account from the Xbox and reactivated it and no change.

[DeltaEcho456]

I have the same issue. I have tried deleting and reinstalling Apex multiple times does this help or is there a way to resolve the issue that I don’t know about

[Florisn88]

@EA_David Where can i do this, i am having the same issue as the other guy but i can't seem to find the option

[floydest1977]

I’m having this problem now… the news tab is missing… and right trigger doesn’t open it either… did you ever find a solution?