August 2018 - last edited August 2018
Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Almighty_Kenny
Date/time issue occurred August 14th 2018
What type of issue do you have? Other
Which mode has this happened in? Online head to head
Summarize your bug Can't see Online Head to Head Rank
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check My Rank
What happens when the bug occurs? I can't see my rank
What do you expect to see? My rank
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Almighty_Kenny
Date/time issue occurred August 14th 2018
What type of issue do you have? Other
Which mode has this happened in? Online head to head
Summarize your bug Can't see Online Head to Head Rank
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check My Rank
What happens when the bug occurs? I can't see my rank
What do you expect to see? My rank
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
I am on PS4 and was ranked top 400 on Madden 19 (DIGITAL) but suddenly I have no rank and it is just a dash (-). I also am missing the "My Leaderboard" tab and only have 2 of the 3 tabs. I have 6,795 Ranking Points and there is no way I shouldn't be ranked. This is BS, I believe it happened when someone rage quit because after the match my rank was gone and I can’t see anyone else’s rank. Some of us like me, refuse to play MUT because we don’t want every penny drained out of us. So instead we play Online Head To Head. And since there really isn’t any reward for playing H2H like a Season, Playoffs, Super Bowl, Customization, etc. Our only reward is to see our rank, and now that has been taken from me.... I have played over 20 games since the glitch, restarted my console, and uninstalled the game. Nothing works smh, I have heard that this was an issue in past maddens and if you don’t want to fix it you might as well give 2k rights and let them make a game that doesn’t have reoccurring problems. Or give me my refund because this is ridiculous, you guys don’t care about the H2H community only MUT because it is where you guys see the money. Please reply because you guys never give a legitimate answer and now I’m calling you out on it.
PSN:Almighty_Kenny_
August 2018
This happened to me on the Xbox I was playing h2h and I guess someone quit and I was ranked around 400 and the blank showed and my friends was ranked he didn't see my rank like they need to fix this problem because the amount of money we spend on this game is ridiculous.
August 2018
Also happened to me on PS4 gamer tag bball_05
August 2018
This bug has existed since at least 2016 and is the reason I'm not buying Madden 19. Thanks guys for pointing it out
August 2018
My rank on madden 2019 online head to head has disappeared. I was in the top 400 and I’m pissed. It’s been over a week now and it has not reappeared. How do I fix this???
September 2018
September 2018
Same here mine has been missing for almost a month now and I have given up all hope that it will ever come back. EA is a joke and I will never buy another game from these *****