Can't Join any Servers, UI for a server doesn't appear (BF1/BF4)

by SpectaJin
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Original Post

Can't Join any Servers, UI for a server doesn't appear (BF1/BF4)

★ Apprentice

Product: Battlefield 1
Platform:PC
Summarize your bug Server "window" does not appear, the refresh icon animates but no data is loaded to the UI. I tried this on BF4, restarted the game and tried to connect a any server without success.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? From the server browser choose a server, try and join match. I see that servers are populated so I must be having this problem
What happens when the bug occurs? The UI for a given server does not load, refresh icon animates and finishes but no information is presented.
Please select your region Europe
In what game mode did the bug occur? Domination
AMD or Nvidia Model Number GeForce GTX 970M 6 GB
Enter RAM memory size in GB 16GB

Everytime i try and join a server i get this image,

Battlefield 1 Screenshot 2017.12.12 - 02.01.22.11.png

the refresh icon animates but nothing appears.

When i go back to server browser i always get No servers found.

Battlefield 1 Screenshot 2017.12.12 - 02.01.29.14.png

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Re: Can't Join any Servers, UI for a server doesn't appear (BF1/BF4)

Community Manager

@SpectaJin Hey, thanks for the post. Can you try restarting with a Clean Boot and see if that changes anything? Perhaps there's a 3rd party program that's interfering with the UI elements in both games. 

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

If this has no effect I'd be curious to know when this started for you.

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Re: Can't Join any Servers, UI for a server doesn't appear (BF1/BF4)

★ Apprentice

Hey David,

 

Thanks for the swift reply!

 

I tried accessing the server info today, after rebooting and it works fine now.

 

Message 3 of 4 (418 Views)

Re: Can't Join any Servers, UI for a server doesn't appear (BF1/BF4)

Community Manager

Thanks for coming back to confirm the problem went away, sorry for not replying sooner. 

If you see any further problems be sure to let us know. 

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