Can’t Do Limited Time Events

by abc9081a2045801
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Original Post

Accepted Solution

Can’t Do Limited Time Events

★★★ Newbie

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad Pro
OS Version 15
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? For several limited time events, I will do everything and then get halfway or more, and then can’t do the next event. Currently it tells me to click on a couch to do “Deep Undercover” event to unlock Secret Agent Career. Last time it was also an event that said to click on the couch to “Simstagram a Meal”. I try different sims, closing out, different couches, deleting and redownloading the app, etc.
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country

For several limited time events, I will do everything and then get halfway or more, and then can’t do the next event. Currently it tells me to click on a couch to do “Deep Undercover” event to unlock Secret Agent Career. Last time it was also an event that said to click on the couch to “Simstagram a Meal”. I try different sims, closing out, different couches, deleting and redownloading the app, etc.

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Accepted Solution

Re: Can’t Do Limited Time Events

[ Edited ]
Community Manager

Marked as Solution for Visibility Purposes

 

Hello Simmers, 

 

Thanks for sharing these reports with us. This is on our radar. We've made a post to share this here: "Issues with Sim Festival tutorial & Seasonal Tasks" and will do our best to keep you updated. 

 

Thanks all,

 

EA_Lanna

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Message 4 of 6 (1,048 Views)

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Re: Can’t Do Limited Time Events

★★★ Newbie

Is there even a way to contact?? I went thru Sims settings, was redirected, clicked “contact”, signed in, and it just reroutes me here every time. 

Message 2 of 6 (1,098 Views)

Re: Can’t Do Limited Time Events

Hero
@abc9081a2045801 Do you have this bug where the Seasonal task message is stuck on the screen?
https://answers.ea.com/t5/Bug-Reports/Under-investigation-Seasonal-task-message-stuck-on-screen/td-p...

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 No trabajo en EA.    

Message 3 of 6 (1,073 Views)

Re: Can’t Do Limited Time Events

[ Edited ]
Community Manager

Marked as Solution for Visibility Purposes

 

Hello Simmers, 

 

Thanks for sharing these reports with us. This is on our radar. We've made a post to share this here: "Issues with Sim Festival tutorial & Seasonal Tasks" and will do our best to keep you updated. 

 

Thanks all,

 

EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 4 of 6 (1,049 Views)

Re: Can’t Do Limited Time Events

★★★ Newbie

This happened for me too.(but with a different event) and I had to tap on my other sim and it didn’t work.I only have like 2 more days to do the event but it won’t let me do it.

Message 5 of 6 (875 Views)

Re: Can’t Do Limited Time Events

★★★ Newbie

My bug is like this can't assign treasure hunt event 2 places bug I need help

Message 6 of 6 (512 Views)