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[CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

by crinrict
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[CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

Hero

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? See info below
What happens when the bug occurs? The Sims icon is grayed out and can also have a work icon, suggesting he's still at work. Possible consequences of this - The inventory is inaccessible because of this - Sims doesn't go to work/school anymore
What do you expect to see? Sims to properly show at home when he's on the active lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Introduction

 

Disclaimer: This is not official information from EA but an explanation that makes most sense to me after dealing with this issue over many years.

 

This isn't an actual bug as much as a symptom of a bug and has been occurring since the game came out but because of the nature of it, it will reoccur often after once instance is fixed.

 

What happens is that the Sim is supposed to come back from work or some other interaction but while he does that an error occurs, leaving the Sim in a state he shouldn't be in (grayed out and at work).

 

How to fix

 

There's a few things that help but it can happen again. Also a lot of times, even after one of the causes gets fixed, the Sim will still show at work and you'll need to fix him manually.

 

  • Click on the icon and choose Leave work early
  • Travel to a different lot. This should remove the Sim from work. (Doesn't really seem to work anymore)
  • Quit your job and rejoin.
  • Uni Class: Drop out of Uni
  • Odd Jobs: Use the cheat Careers.remove_career oddJob
  • If you use mods, make sure those are not responsible for the issue

Current Issues

 

This is a current list of all known causes, please use the appropriate threads listed for me toos or comments. If unsure you can also this thread or one of the more generic ones. I might move you to the correct thread though.

 

If you feel you know about a new symptom, create a new thread, describing what you did

 

Stuck at Class (Uni)

 

Stuck at Work

 

Stuck at Odd Job

 

Grayed out, no other icon

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 1 of 6 (727 Views)
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Re: [CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

★★★ Novice
@crinrict Have this problem at first the sim would not go to class and now he is home and still looks like he is in class.
Message 2 of 6 (485 Views)
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Re: [CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

Hero
@burnished_dragon Does any of the threads listed above in my post apply to you ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 6 (469 Views)
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Re: [CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

★★★ Novice
@crinrict I have two sims in same household going to uni living at home. Both still have their "day jobs" . One sim would not go to uni and then when he did it showed him still at uni. I messed around and ended up taking out one mod (KS Education bundle) and repaired my game and it is working at the moment.
Message 4 of 6 (438 Views)
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Re: [CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

★★★★★ Novice

I had a teen who got stuck at a scout meeting. Couldn't "leave early", traveling and moving out didn't work. I was kind of just coping with it, planning to see if aging up fixed it. HOWEVER, I was still able to use the sim's phone, and she got one of those text invites from a club member asking if they should gather (which, since I could no longer have her start club meetings in her "at scout meeting" state, was actually true for once), and on a whim I said sure. The affected sim then auto traveled to the club meeting ground, leaving the rest of the household behind, and...suddenly that seemed to fix it! So, hopefully maybe that might help someone else too? It's kind of tricky, cause you'd just have to wait for an invite, of if you get one, it might be worth accepting just to see if it'll "debug" it for you too. Best of luck!

Message 5 of 6 (412 Views)
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Re: [CURRENT ISSUE] Sim appearing grayed out/ Stuck at work/class

★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? All the time
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? All EPs except Cats and Dogs, All Game Packs except Realm of Magic and Vampires, Backyard Stuff, Kids Room Stuff, Romantic Garden Stuff, Cool Kitchen Stuff
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? The Sims icon is grayed out and can also have a work icon, suggesting she's still at work. Possible consequences of this - The inventory is inaccessible because of this - Sims doesn't go to work/school anymore
What do you expect to see? Sims to properly show at home when he's on the active lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? After installing Sims 4 Eco Living

 

Posting this in case any one encounters the same issue as me.

 

I've tried everything here! I've clicked "leave early", I travelled to a different lot, I moved my family out of their home, I moved my Sim child out of this household and back, I've reinstalled my game, repaired game, reinstalled Origin, I've restored to factory settings, I aged up my Sim (she ended up now stuck at work instead of school), I've used cheats (ResetSim [first name] [last name]), and nothing has worked! My Sim child is still greyed out, unable to go to school, inventory is inaccessible. The weird thing is, while my Sim child is not able to go to school, she is still able to go to her scouting activity. So on a whim I decided to quit her scouting career, and it worked!

 

Not sure if this solves all problems, but it worked with my game.

 

All references I've used:

1. https://answers.ea.com/t5/Bug-Reports/OPEN-Sim-stuck-at-work-school-Patch-1-63-133-1-25/m-p/9169565

2. https://answers.ea.com/t5/Technical-Issues-PC/Sims-stuck-in-school-state/td-p/5658748

3. https://answers.ea.com/t5/Technical-Issues-PC/Sims-stuck-in-school-state/td-p/5658748

4. https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/td-p/3621199

Message 6 of 6 (256 Views)