3 weeks ago
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 220.127.116.110
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? See info below
What happens when the bug occurs? The Sims icon is grayed out and can also have a work icon, suggesting he's still at work. Possible consequences of this - The inventory is inaccessible because of this - Sims doesn't go to work/school anymore
What do you expect to see? Sims to properly show at home when he's on the active lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Disclaimer: This is not official information from EA but an explanation that makes most sense to me after dealing with this issue over many years.
This isn't an actual bug as much as a symptom of a bug and has been occurring since the game came out but because of the nature of it, it will reoccur often after once instance is fixed.
What happens is that the Sim is supposed to come back from work or some other interaction but while he does that an error occurs, leaving the Sim in a state he shouldn't be in (grayed out and at work).
How to fix
There's a few things that help but it can happen again. Also a lot of times, even after one of the causes gets fixed, the Sim will still show at work and you'll need to fix him manually.
This is a current list of all known causes, please use the appropriate threads listed for me toos or comments. If unsure you can also this thread or one of the more generic ones. I might move you to the correct thread though.
If you feel you know about a new symptom, create a new thread, describing what you did
Stuck at Class (Uni)
Stuck at Work
Stuck at Odd Job
Grayed out, no other icon
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.