Re: [CURRENT ISSUE] Gallery notification list not showing

by simvasion
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Original Post

Re: Sims 4 Gallery News not showing

Hero
@SlightlyVillain Merged your post with master thread on this.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 51 of 117 (1,790 Views)

Re: Sims 4 Gallery News not showing

★★★★★ Guide

@SimGuruNick : Just got hit with this bug moments ago after not having problems with it. The Spoiler Box contains the contents of the related lastUIException file.

 

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>c7221ac77f45f5195e497388</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-02-16 16:57:33</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1020-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>c7221ac77f45f5195e497388</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=19917</desyncdata></report>
</root>
Message 52 of 117 (1,771 Views)

Re: Sims 4 Gallery News not showing

★★★★ Guide

A couple of weeks ago I posted that I started a new game and it fixed the issue - I was getting my notices.  However, sad to report that after about a week, the problem started again.  And, once again, I'm getting the Last Exception notices.   Don't know if it makes any difference, but the only thing I was doing in the new game was building a house - one house.  No play time with the Sims at all in this game.

Message 53 of 117 (1,715 Views)

Re: Sims 4 Gallery News not showing

★★ Guide

It started for me right after I shared a sim to the Gallery. I didn't have the issue prior to that.

Message 54 of 117 (1,675 Views)

Re: Sims 4 Gallery News not showing

★★ Apprentice

Does anyone have any fix or thoughts on this yet? It's been weeks. I feel horrible not being able to see who did what or responded to what, without having to go through hundreds of uploads.Quite the hassle.  

Message 55 of 117 (1,671 Views)

Re: Sims 4 Gallery News not showing

[ Edited ]
Champion

Sorry, no fix yet. Since you're on the post now you will get a notification of a solution when it's fixed in a patch. 🤞🏻

@taoron24121 
Edit: I misspoke above. There's nothing you can do about it as it's an issue on EA's side and they need to fix it. Subscribing to this thread will give you an email if there's any update. Thank you for your patience.


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Message 56 of 117 (1,635 Views)

Re: Sims 4 Gallery News not showing

★★ Apprentice
@SheriGR I was hoping it would have happened in the last Gallery maintenance. No such luck. =(
Message 57 of 117 (1,579 Views)

Re: [CURRENT ISSUE] Gallery notification list not showing

Champion

I managed to fix this by deleting "notify.glob" from Documents>The Sims 4.

 

At some point it must have been corrupted, but letting the game regenerate a new one restored the notification list.

Message 58 of 117 (6,387 Views)

Re: [CURRENT ISSUE] Gallery notification list not showing

Champion

@simvasion Yay, my hero!! ⭐⭐⭐ I just tried your workaround and as soon as I opened my game my notifications were all there! ⭐⭐⭐


SheriGR ☕ –  I don’t work for EA.
Me Too – if you also have this problem – first post on thread has this button
XP – for helpful comments (& to help others 'level up')
Mark As Solution – to help others find the answer to the issue now & in the future


CCP Champion Banner - Blue.png

Message 59 of 117 (1,547 Views)

Re: [CURRENT ISSUE] Gallery notification list not showing

★★ Guide

@simvasionThank you! Got my notifications back!

Message 60 of 117 (1,541 Views)