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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

by crinrict
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Original Post

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Accepted Solution

[CURRENT ISSUE] Error 102/122:324a2e8e

[ Edited ]
★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Français
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? All the packs
Steps: How can we find the bug ourselves? Load an existing savegame, play a household or go in Build Mode
What happens when the bug occurs? Error occurs
What do you expect to see? Play the household or use the Build Mode
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.

  • Live Mode : 102:324a2e8e:febb2c36
  • Build Mode : 122:324a2e8e:165e3fa7

 

It happens for 2 of my savegames created before January 16, 2020 Patch , saved on January 18 and never opened until today.

 

Recovered games prior to Jan 16 Patch, everything is okay. 

 

Edit By Crinrict: Adjusted Titel

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Accepted Solution
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Re: ‎Error Code: 122:324a2e8e:cc13ab8f‎

[ Edited ]
EA Sims Team

Marked as Solution for Visibility. This is still an open issue.


 

 

Hello. 

 

If anyone's seeing Error 122:324a2e8e (without mods/cc) and is willing to share affected save files, please send me a private message with a link to the save(s).

 

Instructions here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

Thank you.

 

EDIT by Crinrict: Added visibility banner

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Error Code (June 3rd)

★★★ Apprentice

Error code 102:324a2e8e:febb2c36. Can't start any game.

Message 1 of 160 (7,160 Views)
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Re: Error Code (June 3rd)

★★★★★ Expert

@LonelyFew 

 

Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

Message 2 of 160 (7,141 Views)
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Re: Error Code (June 3rd)

★★★ Novice

This is happening to me too, i've taken out my cc, deleted the cache's and even turned off cc and script mods. I've repaired my game twice but nothing seems to work

Message 3 of 160 (7,093 Views)
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Re: Error Code (June 3rd)

★★★ Apprentice

I have removed all mods and it still doesn't work.

Message 4 of 160 (7,087 Views)
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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

Hero
@NoahLGP Could you provide me with your save ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 160 (7,039 Views)
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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

★★★★★ Apprentice

I have never used mods. I couldn't start any of my old saves. When I started a new save, after I started adding in some sims from the gallery I got error code: 122:324a2e8e:165e3fa7. 

Message 7 of 160 (7,023 Views)
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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

Hero
@Jessycaz Saves would be great on this one

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 160 (7,013 Views)
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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

[ Edited ]
★ Guide

@crinrict

Here the save
https://1drv.ms/u/s!Alz1ihiF8uN7gSRfrSj0VnydqW_y?e=NRVSkd

 

 

Restored Game Version 1.62.67.1020 cause no issue.

Message 9 of 160 (6,907 Views)
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Re: [CURRENT ISSUE] Error 102/122:324a2e8e:165e3fa7

[ Edited ]
★ Guide

@crinrict

 

I found it , I deleted Tiffany Burb, now the game works

 

etpd7gpi6czl.jpg

Message 10 of 160 (6,823 Views)