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[COLLECTION THREAD] Sims resetting

by crinrict
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Original Post

Re: [COLLECTION THREAD] Sims resetting

[ Edited ]
★★★★ Guide

What was the sim doing?

Bathing a dog in the corner bath. (Triangular shape)

As the action was about to complete and the sim about to remove the dog from the bath, both would reset. Happens 100% of the time for me.

 

Which lot?

N/A - Happens on multiple.

Message 11 of 33 (544 Views)
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Re: [COLLECTION THREAD] Sims resetting

Hero

Do you have a last exception file for this ? 

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 12 of 33 (525 Views)
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Re: [COLLECTION THREAD] Sims resetting

★★ Novice

 

  • What was your Sim doing when he reset?
    Started playing cards.
  • Did only your Sim reset or others in the surrounding too? If so, what were day doing?
    Only the ones who try to play cards.
  • On which lot did the issue occur?
    My home lot.

 

Message 13 of 33 (517 Views)
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Re: [COLLECTION THREAD] Sims resetting

Hero

@ZleepingZombie Any mods in your game ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 14 of 33 (509 Views)
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Re: [COLLECTION THREAD] Sims resetting

★★ Novice

@crinrict Yes, I have mods and CC, but I have tried removing them all. I have also tried repairing and reinstalling the game, but strangely it doesn't work.

Message 15 of 33 (522 Views)
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Re: [COLLECTION THREAD] Sims resetting

★★ Novice

Is there any solution to my problem?

Message 16 of 33 (495 Views)
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Re: [COLLECTION THREAD] Sims resetting

Hero

Haven't tested if I can repro. The bug forum is for reporting issues and usually there's no solutions. 

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 17 of 33 (491 Views)
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Re: [COLLECTION THREAD] Sims resetting

EA Sims Team

@ZleepingZombie The exception you're seeing is something we'd need to fix on our end, thanks much for the report! Could you possibly share a save file with us where this is occurring? It'd help a lot with our investigation. Thanks much for the help! Info on sending me your save file is here: answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

Message 18 of 33 (441 Views)
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Re: [COLLECTION THREAD] Sims resetting

★★ Novice
Message 19 of 33 (409 Views)
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Re: [COLLECTION THREAD] Sims resetting

EA Sims Team

Thanks so much, @ZleepingZombie, super appreciated! Standard smile

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