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[COLLECTION THREAD] Issues with Gallery Counter

by crinrict
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[COLLECTION THREAD] Issues with Gallery Counter

Hero

Please use this thread to report any issues with the gallery counters

 

Old thread on this is here: Gallery Counter not working correctly

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 1 of 16 (921 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

[ Edited ]
Hero

Compiled List

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 16 (914 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★ Novice

It just doesn't want to show the correct number for me I guess, lol. I have 3 items uploaded, it shows 2...

Message 3 of 16 (875 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★★★★ Apprentice

@crinrict Sorry I took so long, I had to take in my laptop for repairs and install TS4 on another machine. I just had a look in game and the affected downloads were showing zero on the 'my library' tab, but then I checked my own name and they displayed correctly. After that, they're now showing the correct number on the 'my library' tab as well.

Message 4 of 16 (839 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★ Novice

My gallery indicates that I have an absurd amount of uploaded items, 10 digits, and has done for years now. I currently have nothing actually uploaded to my gallery and haven't for a while. I have reinstalled many times and even begun using a new computer since the issues started so I would assume it is an account side issue.

Message 5 of 16 (784 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★★ Novice
Hi, I am experiencing this issue with downloads not counting towards the download.
Message 6 of 16 (695 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

Hero

How are we doing on the gallery counter since the update ?

 

Any voices ?

 

@SkaSmilingSim @gloomcakes @Xwanton @beebunneh

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 16 (621 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★★★★ Apprentice

My individual downloads are all looking correct, but I noticed that my profile reads 0 for everything at the top (0 shared items, 0 downloads), when that's not the case.

Message 8 of 16 (598 Views)
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Re: [COLLECTION THREAD] Issues with Gallery Counter

★★★ Novice

I recently got back to playing The Sims 4. However, when I looked at my profile on the gallery, it shows an absurd number for creations shared. I only have one creation shared on the gallery. I've repaired the game and reinstalled it, but they both did not fix it. So, like @gloomcakes, I think that this has something to do account-wise? I don't know. I just hope this gets fixed soon. It's just bugging me that it is showing a large number of uploaded creations on my account when, in actuality, I only have one creation uploaded.

 

Also, I don't know if this is related (together with the problem I am having), but the news isn't showing up on the main menu anymore. Nor are the links for patch notes, as they usually be on the bottom left next to the game version.

Message 9 of 16 (537 Views)
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Inaccurate lot download count

★ Novice

The gallery shows me inaccurate lot download and save counts, even though I know they should be higher. When I start the game, in the upper right corner where the gallery button is, there's always a little number indicating the number of people that have downloaded my lots since I was last logged in. However, when I go to my gallery, all my lots only show 1 download each. I chatted with EA, but they told me to post on the forum. Any ideas how to get this fixed please??

Message 10 of 16 (487 Views)