CLUB PROBLEM APEX

[RDN_NS]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD R5 3600x & GTX 1660 (but my friends also have the problem on intel i7 9700F&RTX 2060 super)
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? RDN_NS
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? NVIDIA experience FPS counter & Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. can't access to the club page, game crash
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. accessing to the club page
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 19/2/2021/9:50
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? when trying to access to the club page, game crash and show a page says that there's some problem with game logic
What should be happening instead? to the club page
Steps: How can we find the bug ourselves? try to access to the club

‌

maybe it's because of the chinese ID (steam ID) that occur the problem?