CHEL game gets stuck on the post-goal cutscene

by Penthouse_man
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CHEL game gets stuck on the post-goal cutscene

★★★ Apprentice

Product: NHL 22
Platform:Sony Playstation 4
How often does the bug occur? Uncertain. 2/2 times under the same circumstances. So if the circumstances matter, then 100%, if not then ???
Steps: How can we find the bug ourselves? After scoring a goal in a CHEL game in the last minute or 0:30 of the 3rd period
What happens when the bug occurs? The game gets stuck in the post-goal cutscene where players go to the bench and then just stand there forever or until all but one player on either team quits or drops out (the game clearly doesn't drop them out on its own). This needs to be fixed soon. As it is, when it happens, you either quit / lose / lose RP etc or are at the mercy of all but one player on the other team quitting to get out.
What do you expect to see? The game should forward to the next cutscene and then the next center-ice faceoff.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here World of CHEL Online Teamplay (3on3)
What time did you see the bug? (HH:MM AM/PM) Twice between 22:30 and 2:45 UTC+2, 11/4/21 - 11/5/21 ...After implementing ver. 1.20
What is your time zone? UTC+2
What is your gamertag/PSN ID? RavenAkaStL
PS4 Crash Reporting: Please copy the text you put in the crash report here. - (Doesn't crash, just gets stuck)
EASHL issues? Please insert your Club Region. Europe North (probably irrelevant)
What is your game language? English

 

Played some 10ish OTP CHEL games after implementing version 1.20. I'm pretty sure the two goals that caused the bug were the only goals scored in the last minute (both were scored in the last 0:30) of the 3rd period and both times the game became stuck on the 'cutscene' where players go to the bench... they go to the bench, stop and then it stays stuck there until all but one player on either team drop out. The first time the goal tied the game 7-7, the 2nd time the goal made it 4-1. If this is gonna happen whenever a goal is scored in the last minute (or basically ever for that matter), it's going to lead to unfair losses and kinda ruin the game. Eventually some idiots will start abusing it to get a lost game stuck just to spite others.

Message 1 of 6 (591 Views)

Re: CHEL game gets stuck on the post-goal cutscene

★★★★★ Apprentice

This is comical at this point, when will they release a full game? Now we have TWO "Sync problems' only after a month of the game being out. First company to make a new NHL game and this one goes out the window, THAT is a  guarantee!

Message 2 of 6 (539 Views)

Re: CHEL game gets stuck on the post-goal cutscene

★★★★★ Novice

Same thing here. Have played 2 games and have "synching" after each goal. EA better fix this by tomorrow night

Message 3 of 6 (530 Views)

Re: CHEL game gets stuck on the post-goal cutscene

Community Manager

Hey, @OmeleteDuFr0mage  @Penthouse_man  @xXTailsx 

The team pushed out a tuner on Saturday to fix this. If it continues to happen please let us know. Thank you for your patience on it. 

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Message 4 of 6 (340 Views)

Re: CHEL game gets stuck on the post-goal cutscene

★★★★★ Novice
@EA_Blueberry Haven't had an issue since Friday. Thanks for helping/responding
Message 5 of 6 (331 Views)

Re: CHEL game gets stuck on the post-goal cutscene

Community Manager
@OmeleteDuFr0mage

No problem! See you on the ice tonight.
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