CE-34878-0 Error during Gameplay...

by Chaosjdm
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Original Post

Apex Legends ps4 crash and i get leavers penalty

★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Dan_Star_TTV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. GeordieOpossum
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Not sure
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Cant remember
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Rotating for better positioning in the ring
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 12/02/2020
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my game crashes and I get a ps4 error blue screen . When i load up i get abandon penalty and each time the penalty get way longer now.
What should be happening instead? Shouldnt be crashing
Steps: How can we find the bug ourselves? By playing on the ps4. The server will crash when ur in ranked and you will get penalty

If you cant find a way to fix the bug can you at least take of abandon penalty until the bug is fixed that way I could still enjoy playing your game that I have spent money on 

Message 21 of 33 (814 Views)

Blue screen while playing apex legends

★★★ Newbie

Hello EA N Respawn. My PS4 is RealRealityTTV. Iv been diving into Apex daily since it came out and have loved every minute of it... however me getting penalized for your game crashing is down right bull. I’m trying to rank up , enjoy duos, etc. but your game wants to keep crashing on me. Please fix my bans, I just want to play and give y’all my money lol.

Message 22 of 33 (792 Views)

Apex legends ranked crashing app on ps4 causes ranked penalties.

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Aabattery444
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith, revenant, pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any part
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running around map
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 4 or 5
When did this happen? (dd.mm.yy hh:mm) 12.02.20
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? This bug is twofold: first off, the game randomly crashes either during character select or in mid game. This has been happening on ps4 since the game launched. However, the main issue is that this combined with the new ranked leaver penalty causes ranked to be almost unplayable if your game crashes, which happens to me roughly every 4 or 5 games randomly. I haven't played ranked yet and this hasn't personally happened to me yet but I've seen it happen to my friends and they receive the ranked leaver penalty and bans just for their games crashing during a ranked match. This needs to be fixed addressed as soon as possible. I am afraid to play ranked mode because my game crashes randomly. But usually, once every 4 or 5 games on ps4. I've heard the issue has to do with amd graphics cards/processors and isn't ps4 exclusive. The game crashing has been an issue since launch. However, the new ranked penalty system punishes players for a bug that has nothing to do with client side issues.
What should be happening instead? Players shouldn't get penalized for playing ranked when their games crash.
Steps: How can we find the bug ourselves? Play ranked mode on ps4 until your game crashes. Probably won't take more than 5-10 games to experience this.

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Aabattery444
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith, revenant, pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any area
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running around map
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 12.02.20
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? This bug is twofold: first off, the game randomly crashes either during character select or in mid game. This has been happening on ps4 since the game launched. However, the main issue is that this combined with the new ranked leaver penalty causes ranked to be almost unplayable if your game crashes, which happens to me roughly every 4 or 5 games randomly. I haven't played ranked yet and this hasn't personally happened to me yet but I've seen it happen to my friends and they receive the ranked leaver penalty and bans just for their games crashing during a ranked match. This needs to be fixed addressed as soon as possible. I am afraid to play ranked mode because my game crashes randomly. But usually, once every 4 or 5 games on ps4. I've heard the issue has to do with amd graphics cards/processors and isn't ps4 exclusive. The game crashing has been an issue since launch. However, the new ranked penalty system punishes players for a bug that has nothing to do with client side issues.
What should be happening instead? Players shouldn't get penalized for playing ranked when their games crash.
Steps: How can we find the bug ourselves? Play ranked mode on ps4 until your game crashes. Probably won't take more than 5-10 games to experience this.

Message 23 of 33 (803 Views)

Blue screen constantly daily and you penalise us!

★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Frenchie_hd
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Frenchie_hd
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? NA
Which Legends were your squad mates using (if applicable)? NA
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere on the map while I was trying to play
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 21/02/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Blue screen and shuts off. Then I get penalised
What should be happening instead? It should be going as normal
Steps: How can we find the bug ourselves? Too many people have addressed it and it’s being ignored

 

Every single day this is happening!!! It’s obvious it’s an issue a lot of people have been experiencing since last season and you still have not fixed it. Instead you made it much worse! Giving afk penalty for a ridiculous duration and double the points loss. Last season I worked and played to get to predator and got demoted to silver! What kind of crap is that, first you don’t fix your bugs like the blue screen, then you know players are abusing a glitch and didn’t fix it. Yet you make everyone pay for your lack of professionalism to get on top of any issues and fix problems. I spent a lot of time and money on this game and I regret every single second of it. Until you fix this and you reinstate my rank I will no longer waste my time with a game that wants our money yet doesn’t provide the customer support we deserve! This is a disgrace. Worse of all is that it’s owned by EA! A bloody shame!!

Message 24 of 33 (757 Views)

Re: CE-34878-0 Error during Gameplay...

★ Novice

I get the same error as much as you do as well

Message 25 of 33 (701 Views)

Random crash errors

[ Edited ]
★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? RevenantRevenger
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Karma_op
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any
Which Legends were your squad mates using (if applicable)? Any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any spot of the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Every 2-3 hours of playing the game with my friends in ranked or playing solo, my game crashes giving a CE-34878-0 error for no reason. This has been happening ever sense the opening of season 4. I've crashed more than 20 times with this error and if you contact my number [Admin - removed personal info] I can give all the dates of errors recorded on my PlayStation that has occured and will match with all your files of when I disconnected or logged of the game. I've been ripped of so many rp points and have gotten way to many penaltys due to your system thinking ive been intentionally leaving or cheating. I beg for you guys to fix this error happening on my system so I can enjoy playing the game naturally so I don't worry about having to close my app every two seconds after a match.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Countless times
When did this happen? (dd.mm.yy hh:mm) Too many dates
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? Blue screen
What should be happening instead? Game shouldn't be crashing for no reason
Steps: How can we find the bug ourselves? Try to look into a game file system to see if its a overflow on data that a regular ps4 console cant run

Please review the occurrence of the issue 

 

Message 26 of 33 (799 Views)

Re: Random crash errors

★★★ Newbie

Same this is happening to me all the time. I don’t  know what to do. It Is messing up my rank!! 

Message 27 of 33 (765 Views)

Re: Random crash errors

Community Manager

Hey all. 

 

I can definitely understand the frustration that comes from dealing with crashes like this. Have you had a chance to try running through any sort of troubleshooting at all since it started happening? A good place to start would be with the basic connection troubleshooting steps over at the EA Help site. That can clear up a lot of different issues. 

 

I'd also recommend checking out the PS4-specific steps as well if you're still having trouble after that. Let me know how it goes when you can. 

 

 

/Kent

Kent.png
Message 28 of 33 (725 Views)

Blue screen

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Slyblueverse
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Nataliew19902010, uglybettyagain
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revenant
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Fighting another squad
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2 or 3
When did this happen? (dd.mm.yy hh:mm) 1.03.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Entire game bluescreens, disappears from match and have to restart game
What should be happening instead? No bluescreen
Steps: How can we find the bug ourselves? I'm not sure.

Basically my 2 friends who I play with get blue screen constantly. It can happen at random, while we're fighting or looting or making our way to another place to loot. It also happens a lot if we reach the top 5 or top 3 all of a sudden they get a blue screen. It has been happening non stop and it does affect our games. There's times where we've been so close to winning and then mid fight or on our way into the last ring they get the blue screen. I've been lucky myself and not had it. Its quite infuriating and we're unsure what's causing it but I hope it can be resolved. 

Message 29 of 33 (725 Views)

Error code issue CE-34878-0

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? vAdvantaqe
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. RAWEST_ZACK
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Bangalore and caustic
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Sky hook
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 500
When did this happen? (dd.mm.yy hh:mm) Season 3
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My game crashes and closes
What should be happening instead? I finish my match
Steps: How can we find the bug ourselves? Have a patch or update that fixes the area code that happened during the match, Space or prevent further error bugs

This is the error code

Message 30 of 33 (718 Views)