November 2020
Product: Star Wars: Galaxy of Heroes
Platform: Android Phone
What type of device are you experiencing the issue with?: Xiaomi Mi A1 / BlueStacks emulator on PC
OS Version: Up to date
Ally Code: (Find it here: http://bit.ly/AllyCode ) 224-898-193
What type of issue do you have?: Cannot Login
How often does the bug occur?: Just now
Summarize your bug: I tried to log in this morning and the game is stuck at Loading Cantina. I tried clearing cache, I reinstalled several times, restarted phone. I tried BlueStacks emulator on PC - same result.
Steps: How can we find the bug ourselves?: I can't login, so I suppose it might be a server-wide issue.
Connection Type: Wifi
Please select your region: Europe
Country: Bulgaria
Solved! Go to Solution.
November 2020
Thanks for replying EA_UltraSlide.
It seems the issue was resolved on CG's end and I can now log in.
There was no error message, I was just stuck on loading screen for hours.
Thankfully, it works now!
November 2020
Same issue here. And quite a lot of my guildmates are having it too.
November 2020
I was beginning to fear it's just me. So frustrating, I might lose the energy refreshes soon.
November 2020
Thanks for replying EA_UltraSlide.
It seems the issue was resolved on CG's end and I can now log in.
There was no error message, I was just stuck on loading screen for hours.
Thankfully, it works now!
December 2020
December 2020
May 2021
I am on IOS and have been having this problem at least for the last few hours. Help please I'm missing out on Energy and My arena climb!
May 2021
I am also having the same issue. Ally code 861-345-866. EA help couldn’t resolve the issue and said everting looks fine on the account.
May 2021
Yeah I've tried restarting My phone and reinstalling the game multiple times! My ally code is 981-232-533