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Re: Button layout issue

by DavidsonChong
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Button layout issue

★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? KPPlaybox
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Open Deathbox or Map
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? always happend after i change the button layout
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? When i open the Deathbox or map, i can't ping item in the Deathbox or location in Map for my teammate. this happend after i change my button layout
What should be happening instead? even through i changed the button layout, i think ideally it should still remain "R1 - Ping, X - Pickup (in Deathbox), O - Exit / closed" when i open Deathbox or Map
Steps: How can we find the bug ourselves? change the button layout into: L1 - Healing item R1 - Reload / Open Door Square - Use Skill X - Ping (however X is still picking up in Deathbox, this is good) O - Melee L3 - Crouch R3 - Jump

When i open the Deathbox or map, i can't ping item in the Deathbox or location in Map for my teammate.
this happend after i change my button layout into:
L1 - Healing item
R1 - Reload / Open Door
Square - Use Skill
X - Ping (however X is still picking up in Deathbox, this is good)
O - Melee
L3 - Crouch
R3 - Jump

 

Even through i changed the button layout, i think ideally it should still remain "R1 - Ping, X - Pickup (in Deathbox), O - Exit / closed" when i open Deathbox or Map

Message 1 of 4 (198 Views)
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Re: Button layout issue

Community Manager

Hey @DavidsonChong

 

Thanks for sending up this report. I'll get this information passed along to the team. 

 

 

/Kent

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Message 2 of 4 (138 Views)
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Re: Button layout issue

★★ Novice

@EA_Kent wrote:

Hey @DavidsonChong

 

Thanks for sending up this report. I'll get this information passed along to the team. 

 

 

/Kent


Yeah Thanks man!

i hope to see this problem solve in the coming updates soon as possible! 
because i found a almost perfect button setup for my self, only if the problem has been solved.

Message 3 of 4 (108 Views)
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Re: Button layout issue

★★ Novice

Time flies, is been 3 months ago on this issue. Still cannot a way to solve it? I have provide the solution together with my questions. I think it should get an attention from technical team to solve this problem?

Message 4 of 4 (44 Views)
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