Bugs in the Malenum falcon event

[Cyanide334]

Yet another bug. This one led to me spending 1600 crystals to "meet the requirements" for this event. Now im out those shards and can't participate. Whats the fix?

[PlanesWalker18]

Im having the same issue, was willing to try the event with 3 ships and ran into same issue. Attaching screenshots showing that it lets me enter squad select. Events don't normally do this unless its fightable.

[SpartanH83]

Same here. Tier 5 stated I had 2/3 so I spent crystals to farm one more unit up to 5* to unlock that falcon. Will not allow me to fight the battle, so I’ve wasted resources. Is this where we report items like this? Where should I be posting?

[MeshmeZ]

I also spent crystals on refreshes to get a third ship to 7* once seeing 2/3 required... only to be denied...   not too happy about that...

[rebelmako]

@Cyanide334 Same here!!! Blew through a bunch of crystals to get Cad's ship up to par then some on IG 88's ship. Requirements met but can't play. Sucks.

[forca790]

It says use ANY capital ship and 3 Bounty Hunters. That is the only details screen for this event. I also used up currency to get a ship to 4 stars to participate. This is a very underhanded bug in my opinion. Why do we have to have 4 ships now instead of three?

[ChristophIV]

@forca790 It has always required all four bounty hunter ships, and it doesn't say three bounty hunter ships in-game.

There is an error with the requirements screen,  stating people meet them when they don't, not an error with the actual requirements. See this post from the initial run of the Falcon event. It was initially stated as three in error, but that notice was only posted for an hour or so before being edited to state the correct requirements: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/192441/bounty-hunters-we-dont-need-their-...

[DeeeszNuttzz]

@EA_HighCommand This is absurd! It said “2/3 ships” so i bought ALOT of crystals to 7* xanadu blood, an utterly useless ship. Then i get requirements not met? Please refund my money. I understand bugs, but this is also fraud based on negligence.

[Cyanide334]

ChristophIV It absolutely does state in game "insert #"/3 ships for requirements.
This is a misleading bug that is tricking people into spending money and/or crystals and then leaving them unable to participate.

[ChristophIV]

@Cyanide334 Apologies, I was referring to the "Mission Requirements" box (with tier X at the top). I missed the earlier report of the x/3 message.

Any refund requests need to be handled through Customer Service, they can't be processed here: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...