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Bugs - How to report them

by EA_Jason

Original Post


Bugs - How to report them

[ Edited ]
Community Manager

Welcome to the new Bug Report board for FIFA Mobile.


We do our best when developing our games, but we know things are not always going to work as they should. Have you found any issue in FIFA Mobile? Then use this Bug Report board to let us know.


What is a bug?


Whenever you encounter a problem in FIFA Mobile that cannot be resolved by performing the usual troubleshooting, chances are that you encountered a bug in FIFA Mobile. This forum would be the right place to report them. Use the Search function to ensure that the bug was not previously reported. 


What is not a bug?


If you have issues installing the game, get an error message, the game crashes, etc., then please create your thread in the Technical Issues board. In most cases, these issues are not bugs.


How do I report a bug?


Can't find anything similar and you want to let us know about it? Then it is time to press the "New Topic" button to report the bug.


Be sure to include the following information:


- Device Info

- Time (+timezone) and date of when this last happened

- Screenshot

- Video


FIFA Mobile List of Bugs


Coming soon.



Thanks for your help!

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