Buggy GAC

[Jeebbers]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version N/A
Ally Code: (Find it here: http://bit.ly/AllyCode ) 838714123
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug This has happened before, but it's never caused me to lose in GAC. I was using HK, I used his special ability Havoc, and before damage was calculated, the game froze, and i had to end up rebooting my whole phone. This only happens on GAC, never had this happen anywhere else while using HK. I dont understand why you guys keep letting bugs get through like this. I could have sworn you said that you were going to test things on a private server, but it seems like quality control has gone down since then
Steps: How can we find the bug ourselves? Use HK's middle ability in GAC
Connection Type Wifi
Please select your region North America
Country United States

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I attached a screen shot of the freeze below. It stayed like that for about 5 minutes before going to a white screen. If this happened anywhere else, i would think it was my phone, but i use this team in my Arena and everywhere else, and this never has happened. This has happened in GAC, however, everytime I use my Darth Revan team. This time, it's caused me to lose. So i get to lose out on all my rewards. Feels great to lose to a bug. I know you guys are trying to make GAC super competitive, but when bugs happen, and force you to leave a battle, it counting against you is just stupid, and makes me not want to play the mode. I used to be a competitive WoW Arena player, and if you got DC'd from WoW, you did lose points, and so many other competitive modes and games adopt similar stances. I think you guys should strongly consider the same.