Buggy Details Screen in Geonosis Seperatist Might Territory Battle

[stagleap03]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 13.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 916-466-798
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug In geonosis separatist might, when I press the details tab, I get a shaky screen and it appears on half of the screen. Video attached.
Steps: How can we find the bug ourselves? Check out my video attachment
Connection Type Wifi
Please select your region North America
Country USA

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Video and picture attacehd

[CG_MindTricks · Accepted solution]

@stagleap03  Thanks for the additional details. We managed to reproduce the issue on the same device and flagged it as a bug now.

[CG_MindTricks]

@stagleap03 Hi there, I can't see any video or picture attached in your post. Also, does the issue remain after restarting the game? If so can you please tell me the exact model of iPad you have so we can try to reproduce on our end?
Thanks.

[stagleap03]

Hi. I have the picture and video. The picture is 2000kb too big for this thread, and the video (an iPhone screen recording) is in a format not supported for

uploading. Any ideas on how to get them uploaded? The screen flickers and the text is on the right half od the screen. 

yes. A complete restart of the game fixes the problem, until it happens again. And that’s by pressing on the details screen a second time. Happens every time. 

[MasterNikolaos]

Ge the picture on a PC, open it with Paint, and save it as a JPEG, then upload.

[CG_MindTricks · Accepted solution]

@stagleap03  Thanks for the additional details. We managed to reproduce the issue on the same device and flagged it as a bug now.