Re: Bug

by EA_Aljo
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Original Post

Bug

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Deafulty_Boi235
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Walking running and doing nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 04/06/20 : 3:45
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes then says that i lost connection when i have a lan cable connected and not wireless.
What should be happening instead? It should not be freezing and running like normal
Steps: How can we find the bug ourselves? I don't know when it first happened it happened randomly

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Re: Bug

Community Manager

Hi there @One_Meme980.

 

Thanks for contacting us about this. How frequently are you disconnecting from the game?

Aljo.png
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