Help us improve Answers HQ! Take Survey No, Thanks

Bug on message request

by Aydnie
Reply

Original Post

Highlighted
Accepted Solution

Bug on message request

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung J6
OS Version Android 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 342-786-369
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Message not displaying
Steps: How can we find the bug ourselves? Idk
Connection Type Wifi
Please select your region Europe
Country France

Hey,

 

Someone messaged me and I can not read what they wrote to me before opening it

Screenshot_20190415-152205_Heroes.jpg
Message 1 of 4 (207 Views)

Accepted Solution
Highlighted

Re: Bug on message request

Hi @Aydnie and thanks for the report!

This is the correct intent of the in-game messaging system. What he sent you is not a message, but an invitation to join into a chat. If you choose to accept, you will join a new chat channel where the two of you can send each other messages.

If you do not want to chat with this player, simply decline the request.

Hope this helps!
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

View in thread

Message 2 of 4 (195 Views)

All Replies
Highlighted

Re: Bug on message request

Hi @Aydnie and thanks for the report!

This is the correct intent of the in-game messaging system. What he sent you is not a message, but an invitation to join into a chat. If you choose to accept, you will join a new chat channel where the two of you can send each other messages.

If you do not want to chat with this player, simply decline the request.

Hope this helps!
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 2 of 4 (196 Views)
Highlighted

Re: Bug on message request

★★★★ Novice

If you look close enough to my screen, in the upper left corner of the square, there is some white text cropped

20190415_163742.jpg
Message 3 of 4 (182 Views)
Highlighted

Re: Bug on message request

Regardless of a minor graphical glitch, that player didn't send you a message. There is no opportunity to compose a message to send to a player. All he can do is send you an invite to the chat, and you can either accept it or not.
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 4 of 4 (171 Views)