Bug on Rj Barrett card/draft pick event

[toybitz1world]

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug i haven't received the 3rd draft pick token eventhough i have finished the 3rd draft pick event.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? i have a screenshots for proof.
What happens when the bug occurs? i couldn't claim rj barrett card.
What do you expect to see? provide me with alternatives.

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attached hereto are the screenshots.

[EA_Blueberry · Accepted solution]

@toybitz1world 

If you're missing any rewards, please contact our Live-Support team by submitting a case via in-game so they can verify completion with your account details. 

Click here to open up a case in game

[EA_Blueberry · Accepted solution]

@toybitz1world 

If you're missing any rewards, please contact our Live-Support team by submitting a case via in-game so they can verify completion with your account details. 

Click here to open up a case in game