Re: Bug Report (audio repeats, screen freezes, crashes with no error message)

by YouSeeMeRunning
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Original Post

Bug Report (audio repeats, screen freezes, crashes with no error message)

★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 480 8GB Asus Strix
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? BlazePB
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Wraith, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Slums
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Sliding (had done so previously in the same match, no issues)
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? About 3 or 4
When did this happen? (dd.mm.yy hh:mm) 03:19:19 03:42
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Screen freezes, audio sound effects repeat (sliding noise, reload, weapon firing, etc.), game exits without any error message
What should be happening instead? The game continues as usual, no breaks, no freezing?
Steps: How can we find the bug ourselves? No clue. I reinstalled windows and tried every bug fix posted online that I could find, and this issue persists. Definitely not hardware related, and I use supported hardware (i5-6500, RX480, proper PSU, etc.)

This bug has been an issue since the game released for me. I have tried every fix including nuking the registry for all mentions of origin, respawn, or apex and hard reinstalling as well as reinstalling windows, visual c++, and various game settings. Overlays caused a separate issue for me that I already fixed. I have no clue what is causing this issue.

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Re: Bug Report (audio repeats, screen freezes, crashes with no error message)

★★★★★ Novice

Freezes and then unfreezes and disconnects you?

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