Bug Max PACIORETTY card (Stanley cup card)

by Nickya13
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Accepted Solution

Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

Product: NHL 22
Platform: Xbox Serie X

Gamertag : CARDILOUI
NHL HUT
Selection of player skills, on the Max PACIORETTY card (Stanley cup card), exactly the Close Quarter skill
I saw the bug on 05/03/2022
05 PM
I'm in France GMT+1
the bug this product every time, bringing me back to the main menu
I can't activate the CLOSE QUARTERS abilities.
When I activate CLOSE QUARTERS abilities, when saving the changes I have this error message:
Error code: DF1B138962C56A91-0000000000001150-81736AF46FD1E06C.
The bug this product every time, bringing me back to the main menu.
This appeared after upgrading the map to 88.
I tried restarting my NHL 22 and Xbox multiple times but nothing.

This is very damaging for a 2800 NHL POINTS card!!

Message 1 of 10 (950 Views)

Accepted Solution

Re: Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

@EA_Aljo you are my HERO !!!! Thanks a lot !!!

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Message 9 of 10 (834 Views)

All Replies

Re: Bug Max PACIORETTY card (Stanley cup card)

Community Manager

Hi there, @Nickya13 

 

I'd like you to try creating a new lineup with the same players and set it to active. Then, try to upgrade that item again. Let me know what happens. Thanks!

Aljo.png
Message 2 of 10 (917 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

I try it but doesn't work.

I can't upgrade my player, i have only 5/12 collectors

Message 3 of 10 (909 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

Community Manager

@Nickya13 

 

Are you saying you don't have enough collectibles to upgrade the card?

Aljo.png
Message 4 of 10 (905 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

Yes

Message 5 of 10 (895 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

Community Manager

@Nickya13 

 

You'll need to obtain enough collectibles to upgrade the card first.

Aljo.png
Message 6 of 10 (887 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

I don't have enough collectives for the upgrade to 90. However, the skill is available from 87 so it must be activated. Card at 87 worked, but once upgraded to 88 no longer possible to activate the skill, It's a bug.

Message 7 of 10 (873 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

Community Manager

@Nickya13 

 

Can you try it again now and let me know if it works?

Aljo.png
Message 8 of 10 (845 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

★★ Novice

@EA_Aljo you are my HERO !!!! Thanks a lot !!!

Message 9 of 10 (835 Views)

Re: Bug Max PACIORETTY card (Stanley cup card)

Community Manager

@Nickya13 

 

You're very welcome. I had some help with this so I can't take the credit, but I'll pass on the thanks for you Standard smile  If anything else comes up, let us know. Good luck on the ice!

Aljo.png
Message 10 of 10 (829 Views)