Bug Courtois TOTY

[will19970831]

Product: FIFA 23
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Gio3Jessie
Do you only see this bug when you have cross-play activated? Yes
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25012023
What time did you see the bug? (HH:MM AM/PM) 16:00 PM
What is your time zone? NST - GMT + 12:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You can find my account today. I open 75+ pick and get golden courtois not toty courtois
What happens when the bug occurs? it should come out toty courtois not golden
What should be happening instead? it should come out toty courtois not golden

‌

I open 75+ pick today when Courtois is in toty defender, while I just get the golden courtois which is not in the pool today because today courtois just have toty but I get the golden one. It's definetle a bug from ea. Can pls find why I don't get toty courtois but get the golden on on 2023/1/25 Beijing zone?

[EA_Barry · Accepted solution]

@zlociutki1989 @will19970831 @OmarFK7 @neojumper @danielbijo123 

****EDIT****

This issue has been addressed and impacted players have been messaged in-game. Thanks for the patience.

https://twitter.com/EAFIFADirect/status/1620402334793613315

****EDIT****

The base version of the Courtois Player Item was incorrectly available in packs instead of the Team of the Year version.

This issue has been addressed and impacted players will receive the corrected Player Item in-game in the coming days.

The relevant teams are currently investigating this issue, thanks for your reports here.

https://twitter.com/EAFIFADirect/status/1618290824042668032

*marked as solution for player visibility only

[Birdysdirt]

I just packed normal Courtois in a 75+ player pick, and he is TOTY right now... why is that?

[XLbjorngamer]

I got normal gold courtois however there is a toty promo but didnt get the toty but the gold

[slopey]

I got the same issue

[tyjones01]

Product: FIFA 23
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? YouMamClapped
Do you only see this bug when you have cross-play activated? No
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25012023
What time did you see the bug? (HH:MM AM/PM) 09:46 AM
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? It’s Courtois isn’t coming out as a TOTY
What happens when the bug occurs? I get gold courtois
What should be happening instead? I should get TOTY courtois

‌

Got him from 75+ player pick

[danielbijo123]

@tyjones01 The same with me, opened the 75 k pack from the store and got courtouis and toty van dijk on loan, but they are both out as toty

[danielbijo123]

@will19970831 Got the same problem
https://scontent-cph2-1.xx.fbcdn.net/v/t1.15752-9/324892946_866898044427363_5358566221223029557_n.pn...

[neojumper]

Same problem

[OmarFK7]

Same problem here

[zlociutki1989]

The same problem here