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Bronzium Rewards bug

by zappyton
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Original Post

Accepted Solution

Bronzium Rewards bug

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S20 5G
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 512-177-429
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I've been promoted to Bronzium league on current GAC, but cannot collect the rewards (it still says 0/1 next to the feat)
Steps: How can we find the bug ourselves? Look at my account maybe?
Connection Type Wifi
Please select your region Europe
Country United Kingdom

I have reached Bronzium league on current GAC, but have not been able to collect the rewards for doing so.

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Accepted Solution

Re: Bronzium Rewards bug

EA Live QV Team

Hi @zappyton 

 

Can you restart your app? Sometimes a restart can work to claim feats like this if they aren't showing as complete. Please let us know if you still can't claim the feat after a restart.

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Message 2 of 3 (86 Views)

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Re: Bronzium Rewards bug

EA Live QV Team

Hi @zappyton 

 

Can you restart your app? Sometimes a restart can work to claim feats like this if they aren't showing as complete. Please let us know if you still can't claim the feat after a restart.

Message 2 of 3 (87 Views)

Re: Bronzium Rewards bug

★ Novice
@EA_UltraSlide Thanks, restarting the app worked
Message 3 of 3 (61 Views)
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