Bronze Pack opening,missing galactic war rewards

[xPRANGIJAx]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone and Android Simulator for PC
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Galactic War missing rewards Bronze pack opening
Steps: How can we find the bug ourselves? multi sim galactic war and try to open bronze pack often
Connection Type Wifi
Please select your region Europe
Country Serbia

‌

1. Sometimes when I multi-sim Galactic War I can't see all rewards

2. When I open bronze pack sometimes I see some character at background

[CG_MindTricks · Accepted solution]

Can you please try to reinstall the game and let us know if the issue reoccurs?

Thanks.

[CG_MindTricks · Accepted solution]

Can you please try to reinstall the game and let us know if the issue reoccurs?

Thanks.

[xPRANGIJAx]

Again same problem