Broken nvidia geforce now rewards [ Edited ]

[ZjemCiKolege]

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Unimportant
Enter RAM memory size in GB Unimportant
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? collection
Please select your region Europe
On which server did this happen? Unimportant
When did this happen? (dd.mm.yy hh:mm) 05.12.2022 22:56
Summarize your bug rewards pack from nvidia is broken, especially crawford skin "forest tactics" can't be equipped because head is locked
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Equip skins from nvidia promotion without unlocked new life package
What happens when the bug occurs? I can't equip nvidia promotion skins
What should be happening instead? I should equip

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https://imgur.com/a/eXfh9pK

https://www.youtube.com/watch?v=9qhnv0avxfM