Broken Rank Advancement

[SgtStarky]

Hey i gained rank 13 but stg 44 wont unlock i tryed support twice they just said get to rank 20 assualt but id rather use the stg at rank 13 to help me get to rank 20

[SleepwalkinGG138]

The gun should unlock when you get level 14. Just dont quit midround thats what causes this  bug

[MR_BUGGLES]

"M1928A1 Thompson submachine gun" won't unlock for me? I'm lvl 20 medic. So I know how you feel.

[EA_Atic]

Hey @sV_UncleJay so after you played a game after hitting the rank it did not work? 

/Atic 

[zamuro1919]

Same here, doesnt allow me to use the MG 42 

[zouzhenpeng]

Please help me, my level 20 gun MG42 are locked, but i am level 20 NOW

[woahbruhsosiqgg]

#44597777 closed too because they said it can't be fixed

[zamuro1919]

How do i get in contact with support? EA web page is awful, can you post a lnk? i just keep finding how to make cases and stuff, cant find a way to talk to someone

[THORONGIL69]

Contacted the support 6 times, still no assignments.

[zamuro1919]

Guys and gals dont bother reporting the bug, go ot Chat support now, they just verify your account info, name of weapon missing and quest/assingment, and THAT's IT problem solved!, I'll leave the link here 

Main link you gotta select 1) Technical support and then 2) Game progress issues 3) and the chat option

https://help.ea.com/en/contact-us/new/?product=battlefield-v&platform=pc

P.S take screenshots of your rank and another of the weapon showing its not unlocked