Bounties in tab & ones completed aren’t the same. Unable to open rewards box.

[Sci60121]

Product: Command & Conquer: Rivals
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air 2
OS Version Latest - 12.0
What is your Player ID? Sci60121
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Faction bounties and Specialist bounties doesn’t renew. After all bounties are complete, unable to open reward. After completing a battle, faction and specialist bounties that are completed are not the same as the one displayed in the Bounties tab (which remains completed with other bounties and reward box unopened and not progressing).
Steps: How can we find the bug ourselves? Complete battle and see if the bounties completed are aligned with the ones displayed on the Bounties tab. Bug started when I used one Fuel to change one of the specialist bounties.
Connection Type Wifi
Please select your region Australia
Country Brisbane, Australia

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Hi EA,

Thanks for the game. Just thought I’d report a bug as written above. Please help. Thank you.

[EA_HighCommand]

Hi @Sci60121 and thank you for reporting this.

The Bounties (within the Bounties section) are refreshed once a day (every 24 hours). Since you've completed all daily bounties already and claimed the reward for it, you need to wait until the refresh to be able to claim the reward crate again.

From what we can see the bounties changed for today and you were able to complete them correctly. Could you please confirm that this is the case? Thank you!

[kagekio]

Everytime i try and claim my reward for completing one task i get this message and the gane resets. I cant complete my bounty.

[EA_HighCommand]

Hi @kagekio and sorry to hear that.

It is most likely caused by the double Bounty "Play as GDI". We are already looking into this.