Bought the neon nails reskin for apex but it disappeared

by MintyMeter
Reply

Original Post

Accepted Solution

Bought the neon nails reskin for apex but it disappeared

★★★ Newbie

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? MintyMeter
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Find my skin in loadout
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 1/6/23 DST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? My legend tokens are gone I don't have the skin and it says I don't own the skin
What should be happening instead? I should have the skin
Steps: How can we find the bug ourselves? Buy the neon nails reskin for the rampage lmg and play a few matches

I don't have any pic

Message 1 of 9 (850 Views)

Accepted Solution

Re: Bought the neon nails reskin for apex but it disappeared

[ Edited ]
Community Manager

Hey all,

The issue with the Neon Nails Rampage skin (as well as a few others) not appearing in your inventory should be fixed by now. If you're still having issues with missing skins or the like, please let me know what skin you're having issues with, and we'll see how we can best help. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

View in thread

Message 9 of 9 (538 Views)

All Replies

Re: Bought the neon nails reskin for apex but it disappeared

★★★ Newbie

It happens to me too @JobbaChoppa in game. Says some kind of server error

Message 2 of 9 (815 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★★★★ Newbie
@MintyMeter Just happened to me as well with the exact same skin
Message 3 of 9 (806 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★★ Newbie

Same here but I was only in the lobby and it just didnt grant it to me

Message 4 of 9 (788 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★★ Newbie

Same here. That glitch with the charmes can be repeated every time if you scroll through the list too fast or for too long. Ive customized all guns and charms only for the glitch to kick me out and I come back to all that progress lost. Now its happened again but this time it was right after buying the reskin and trying to put a charm on it. I have the little red dot next to the gun suggesting I have a new skin but it is nowhere to be found and the legend tokens I used are still spent.

Message 5 of 9 (776 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★★ Apprentice
@MintyMeter Same thing on PS5
Message 6 of 9 (767 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★★ Newbie

Same thing happened on PC(Steam)...

Message 7 of 9 (604 Views)

Re: Bought the neon nails reskin for apex but it disappeared

★★ Novice

SAME PROBLEM EA PLZ FIZ

Message 8 of 9 (585 Views)

Re: Bought the neon nails reskin for apex but it disappeared

[ Edited ]
Community Manager

Hey all,

The issue with the Neon Nails Rampage skin (as well as a few others) not appearing in your inventory should be fixed by now. If you're still having issues with missing skins or the like, please let me know what skin you're having issues with, and we'll see how we can best help. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 9 of 9 (539 Views)