Bought Eco Workshop and It Doesn't Work!

[arnaudab93]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Google Pixel 3a
OS Version 12
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I bought the eco workshop and it now lets me see inside the building but I can't interact and I never got the introduction.
What do you expect to see? I want to see the eco workshop working
Connection Type Wifi
Please select your region North America
Country USA

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I bought the eco workshop and it now lets me see inside the building but I can't interact and I never got the introduction. 

[Ilois4]

@arnaudab93 Hi, sorry for the late reply. Did you get your Eco workshop to work?