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Re: Blue Sims after August 7th update

by player55555
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Blue Sims after August 7th update

[ Edited ]
★★ Novice

All very well and I understand that the game is just developing but after this last update looks like the textures of the sims have all turned blue and undetailed. I send yu an image of how they look like, Many people are experiencing this glitch. How about a fix? I lost all my progress tryibg to get rd of the glitch, but well.... never mind. I'll keep on playing because I love The Sims, but I need a fix for this, please. Thanks

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Re: Blue Sims after August 7th update

★★ Novice

Suddenly, today 15th of August my Sims recovered their color. What happened? I an so happy!

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Re: Blue Sims after August 7th update

EA Desktop Team

Hi @AlmudenaGil,

 

I have moved your post to a new thread so we can have a thread about this issue, thanks for reporting it.

 

I understand you would like this to be fixed as soon as possible, the game team is already aware of it and investigating it. Could you tell us in which device you are playing?

 

Thank you, and welcome to Answers HQ!

-Mai

Message 2 of 8 (1,250 Views)
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Re: Blue Sims after August 7th update

★★ Novice

I am playing in a OnePlus ONE A2001 tablet. I have seaeched other forums and many people are having this same issue, either on tablets or phones. Please, let me know as soon as a fix is ready. Thanks

Message 3 of 8 (1,237 Views)
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Re: Blue Sims after August 7th update

EA Desktop Team

Hi @AlmudenaGil,

 

I'll let you and everyone know here if I have any news about this issue. Thanks for the information!

 

-Mai

Message 4 of 8 (1,215 Views)
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Re: Blue Sims after August 7th update

EA Desktop Team

Hi @AlmudenaGil,

 

Could you update your game and check if your Sims are still blue? Standard smile

 

Thanks!

-Mai

Message 5 of 8 (1,202 Views)
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Re: Blue Sims after August 7th update

★★ Novice

Suddenly, today 15th of August my Sims recovered their color. What happened? I an so happy!

Message 6 of 8 (1,912 Views)
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Re: Blue Sims after August 7th update

[ Edited ]
EA Desktop Team

Hi @AlmudenaGil,

 

A game update was released yesterday with a fix for this issue, that's why I asked you to try again Wink

 

I'm glad to read your Sims are back to normal, have fun!

-Mai

Message 7 of 8 (1,171 Views)
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Re: Blue Sims after August 7th update

★★★★★ Newbie

I kinda liked the Blue sim. 🥶

Message 8 of 8 (261 Views)
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