Blue Screen Error While loading into CFM game everytime

[Breezeboy2]

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Hakuna_Ma_Tata
Date/time issue occurred 10/13 7:15 pm cst
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Sams Club M21
Summarize your bug Every time I try and play in a certain CFM my madden crashes while loading up. Only in that franchise I’m in others and it plays just fine but in this CFM it gives me blue screen error everytime. Please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk I’m not sure it give me this error code CE-34878-0
What happens when the bug occurs? Kicks me and my opponent of game
What do you expect to see? Help
PS4 Crash Reporting: Please copy the text you put in the crash report here. Every time I try and play in a certain CFM my madden crashes while loading up. Only in that franchise I’m in others and it plays just fine but in this CFM it gives me blue screen error everytime. Please help
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB Idk

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Please help Blue screen error in CFM loading into game 

[EA_Kent · Accepted solution]

Hi everyone,

Thanks for sending us your reports on the CFM issues you've been seeing. This is something the Madden team is aware of, and they are currently working on a fix: 

I'd recommend keeping an eye out on the Madden NFL Direct Twitter page for updates on this. The team will make an announcement there when they have news. Thanks for your patience while this is under investigation. 

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Marking this as solved just for visibility. The issue is still under investigation. 

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/Kent

[kayoticmelo15]

Game crashes everytime I get into a game in cfm. Tried with both users sending, both users restarting Xbox’s, both users being kicked from the league. 

[WrathOfHades85]

@kayoticmelo15 Are either of you using a created playbook or a live playbook? Just curious, because In EA’s infinite wisdom, they gave us live playbooks, with no way to use them against live opponents. It will give you a “desync” error, every game.

[EA_Barry]

@Breezeboy2 

Please let us know if booting your console in Safe Mode and then choosing Option 5 - Rebuild Database help you here, thanks.

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/s...

[LIBRAGEMINI6820]

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? LIBRAGEMINI6820
Date/time issue occurred 10/15/20 9 am pst
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? NFL GRIND 365
Summarize your bug Error code won’t let me login to the league and it’s my league
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Na
What happens when the bug occurs? Can’t log in
What do you expect to see? To be fixed so I can log in
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? LIBRAGEMINI6820
Date/time issue occurred 10/15/20 9am pst
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? NFL GRIND 365
Summarize your bug PSA🚨🚨🚨🚨 Is anybody getting this ERROR CODE when you try to log into your online CFM...I’m commissioner/ this my league and won’t let me log in...we are in the PLAYOFF DIVISIONALS and I’m getting this ERROR CODE... COMMENT BELOW and give insight if you know what to do 🚨🚨🚨
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Na
What happens when the bug occurs? Can’t log into the online CFM and it’s my league
What do you expect to see? To be fixed
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

[justin07091997]

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Justin791997
Date/time issue occurred 10/15/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? GGL And also: MML
Summarize your bug Every User is unaible to get in the Franchise. It says that there is and error and we should try later.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to get in the Franchise
What happens when the bug occurs? After loading we Are told that:“Our Servers cannot process your request....“
What do you expect to see? Franchise loading succesful and get in the franchise
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Other Franchises still work. It is only my 2 CFMs GGL and MML.

[Protector07]

My league Madden quarantine has the same issue

[ColdDelight]

Same for our xbox franchise league: Madden FL

Please fix asap as this is a 32 person cloud league...

[drez05]

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? x5thElem3nT
Date/time issue occurred 10/15/20
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? ELT
Summarize your bug Advanced Connected franchise to Stg 4 of Free agency. Now everyone receives error message when attempting to enter league through the cloud
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Unable to enter league
What happens when the bug occurs? Can’t enter league
What do you expect to see? The franchise itself
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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No one is able to load up franchise. Can’t advance to draft

[lilmrkk]

@drez05 Same bro I didn’t know if mines posted but hopefully they fix it do you have salary cap turned off in your league?