Re: Black Screen when switching accounts after update

by CG_MindTricks
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Original Post

Re: Black Screen when switching accounts after update

★ Apprentice

2 accounts.  Log into one and play.  The logout and swap to the other.

 

 

Either the screen goes black or it loads.

If it loads, log into second account, sometimes accidentally into the 1st account... Fat fingers. 

 

Play that second account or realize I logged into wrong account  and log out. 

 

Either get black screen or log in. 

 

It's not rocket science.  Black screen reproduces itself constantly 

 

Message 11 of 21 (887 Views)

Re: Black Screen when switching accounts after update

★★★★ Apprentice

You are actually right. Their previous patch made this black screen to occur less frequently, proof video i posted last week, but latest patch has reinstated the issue. Every second logout i get black screen, just like before. Frown

Message 12 of 21 (852 Views)

Re: Black Screen when switching accounts after update

★ Apprentice

5th occurance today.   It's getting worse

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Message 13 of 21 (811 Views)

Re: Black Screen when switching accounts after update

★ Apprentice

This one has gotten progressively worse with the last update. 

 

Black screen with every other log out. And throw this error into the mix now too

 

 

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Message 14 of 21 (754 Views)

Re: Black Screen when switching accounts after update

★★★★ Novice

I agree. Since the latest update, this issue has only gotten worse. I had it on 5 of 6 account switches.

Message 15 of 21 (723 Views)
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Re: Black Screen when switching accounts after update

Community Manager (retired)
Thanks all. We flagged this again as an issue after the last update.
Message 16 of 21 (1,301 Views)

Re: Black Screen when switching accounts after update

★ Apprentice

Any update here.   This bugs seems to get worse with each passing day. 

Message 17 of 21 (610 Views)

Re: Black Screen when switching accounts after update

★★★★ Novice

Please. Fix. This.

 

This now occurs on every account switch.

Message 18 of 21 (531 Views)

Re: Black Screen when switching accounts after update

★★★★ Novice

So, is there any chance of getting this fixed? My hope is falling like the suns on Tatooine.

 

Twin Suns Setting and Beyond: The Perfect Star Wars Shots ...

Message 19 of 21 (460 Views)

Re: Black Screen when switching accounts after update

★★★ Newbie

Still happens all the time.  Sometimes it will also display the artwork you get when loading normally, but the text in the lower left of the screen doesn't show.  If you get no text, then you have to force close and restart. It's probably a 50/50 chance you get stuck when account switching.

Message 20 of 21 (417 Views)