Battle timing out in Grand Arena battle at 33 seconds and 5 seconds

[Weenz321]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 917988433
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Battle timing out in Grand Arena battle at 33 seconds and 5 seconds
Steps: How can we find the bug ourselves? This is where you can see the bug on my first attack https://swgoh.gg/p/917988433/gac-history/?gac=85 Also happened today to me at around 17:55 GMT
Connection Type Wifi
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Go into Grand arena battle and get a timeout after 33 seconds and 5 seconds.

This has now happened TWICE in Grand arena which has caused me to lose the battle

This has preloaded the battles since it resulted in a timeout with no chance for me to continue playing. First time on December 30th I was using Vader and they didn't take a turn but then as it 'Timed out' they were fully TM loaded.

Second time happened today and their team took one turn and it instantly timed out, once again preloading their entire team apart form their fastest character.

This has pretty much ruined the GA and the fact the crystal gains are tied to this is ridiculous.

[EA_Gunner · Accepted solution]

Hi @Weenz321 

Thank you for your report. We are aware of the issue and are working on a fix.

[EA_Gunner · Accepted solution]

Hi @Weenz321 

Thank you for your report. We are aware of the issue and are working on a fix.

[Weenz321]

Still happening, sort it out already, it is costing battles and team in GRAND ARENA where the crystals are tied to, sick of this bs

[KommandoZA]

This is happening to me now too. On my phone, time-outs are almost instant, with no reason at all.