Basket nets disappear in Elevate challenges since update on 8/19

by enok2019
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Original Post

Basket nets disappear in Elevate challenges since update on 8/19

[ Edited ]
★★★ Apprentice

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Since the new update, the nets on the basket rim disappear when playing elevate challenges a second time by pressing the PLAY AGAIN button. any subsequent play again will be missing the nets as well.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to replicate my actions?
What happens when the bug occurs? The nets disappear and when the ball hits the rim it behaves as if the net is missing.
What do you expect to see? I expected to see nets on the rim

I went on a binge and played the elevate challenge (2/4) about 40 times.

the first 15 or so times i played by pressing the play again button.

The challenge that shows up after pressing the button has the nets on the rim missing. Visually they look like very short nets, but the ball behavior is as if the net is missing altogether.

Shooting the ball, when the ball goes through the rim (even though most times it looks more like an airball) once it goes through it behaves exactly as a ball does if the net was missing (deflections where you chase the ball all over the court).

 

the next 20+ times i played again, i did it in groups of two.

played once, completed challenge, pressed play again, played challenge and then exit to daily beats window and repeat.

 

On the first turn the nets will show up as intended, if you repeat the challenge with play again button the nets go missing.

 

this weird behavior also might have affected the tokens i received.

in almost 40 attempts i received a total of 3 elite tokens.

all elite tokens awarded where from the first time attempt. any token awarded from the play again challenges, all exclusively awarded gold elevate tokens.

 

In 40 elevate packs, I finished with 3 elite tokens and 77 gold

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Update:: Since then i probably had another 30 repeat attempts.

So in about 50 repeat attempts since the update, i have received a total of 1 Elite Token.

The reward rate seems fine for first try attempts.

------------

This is a very low success ratio given past experience of about 20-25%

I was only awarded elite tokens on first try attempts and not on repeat.

 

Update : Upon a new large sample it seems that token rewards in seconds attempts is fine.

 

-------------

 

This only started occurring since the update on 8/19.

So far i can replicate this behavior with 100% rate.

 

Gameplay wise it becomes very annoying having to chase the ball towards the other side of the court, or many times that you can't tell if the ball went in or it was an airball.

 

here are pictures where you can see the shortened/missing nets

 

Screenshot_2019-08-19-21-31-05.png

 

Screenshot_2019-08-19-21-33-13.png

 

Screenshot_2019-08-19-21-29-03.png

 

Screenshot_2019-08-19-21-29-43.png

 

Screenshot_2019-08-19-21-28-46.png

 

Screenshot_2019-08-19-21-30-43.png

 

 

 

 

Message 1 of 8 (2,211 Views)

Re: Basket nets disappear in Elevate challenges since update on 8/19

★★★ Apprentice

This is now a confirmed bug by dozens of users on other NBA live forums.

Still waiting to see how long it will take EA to even acknowledge this.

Message 2 of 8 (2,119 Views)

Re: Basket nets disappear in Elevate challenges since update on 8/19

★★★ Apprentice

HI, I'm here to report an actual bug.

 

 

EA Support team:

 

tenor.gif

Message 3 of 8 (2,098 Views)

Re: Basket nets disappear in Elevate challenges since update on 8/19

Community Manager (retired)
@enok2019 I don't know where you got this photo of me but I don't appreciate you posting personal pics of me on the forum. I'll send this one up for to the team as I ran into it myself. I haven't noticed this changing the amount of elevate tokens I get although I don't really pay attention since I got my 106 Evo lineout last week (Gimme that Kawhi) . I'll keep an eye out though. Sorry for the delayed response and your experience on this.
Roger.png
Message 4 of 8 (2,084 Views)

Re: Basket nets disappear in Elevate challenges since update on 8/19

[ Edited ]
★★★ Apprentice

@EA_RogerThank you for your reply.

 

All we want is to know that someone is listening and taking care of the real issues within the game.

 

The Net issue is still prevalent across the game.

 

As for the token issue i retracted that since upon a new sample of 20 repeat attempts, i received 6 Elite and 34 Golden ones.

 

That's a 30% rate in elite tokens in 20 attempts which is fine by me.

Message 5 of 8 (2,017 Views)

Player Missing while Dunking and Net not Swooshing Glitch

★★★★ Novice

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug For the dunking missing players, sometimes when you let a player perform a dunk, he will suddenly disappear. For the net, sometime the bottom part of the net will "automatically" shrink to the top of the net.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Sometimes when you play the game.
What happens when the bug occurs? The player will be missing and suddenly appeared at the other side of the game. The net will not be so realistic.
What do you expect to see? The bugs can been fixed and make it normal back.

 

 

 

 

 

Message 6 of 8 (2,038 Views)

Re: Player Missing while Dunking and Net not Swooshing Glitch

Community Manager

@DanielEweXuen108 

 

Hey there! Thanks for reporting this to us. A couple quick questions about this:


  • What type of iPhone device do you have?
  • Have you tried these troubleshooting steps below to see if that would help prevent this?

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

NOTE: If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress.

Blueberry.png
Message 7 of 8 (1,816 Views)

Re: Player Missing while Dunking and Net not Swooshing Glitch

[ Edited ]
★★★ Apprentice

@EA_Blueberry 

 

Now i know nobody bothers reading these forums and even in the rarity that you do, you don't bother to report or do anything with it.

 

has this not been reported by so many people in the past 2 MONTHS in this forum and elsewhere.

 

You have to ask?????

 

Ask  @EA_Roger 

 

https://answers.ea.com/t5/Bug-Reports/Basket-nets-disappear-in-Elevate-challenges-since-update-on-8-...

 

All you have to do is to go to elevate event in daily beats, complete the challenge and the press the "PLAY AGAIN" button

 

this is universal bug to almost all ALL users.

 

Check reddit, check nbalivecommunity.com

 

there are multiple pictures and people complaining about this.

 

On major events i exit almost after every challenge since the missing nets affects gameplay and you might end up losing the challenge (and the energy)

 

It's also connected with the issue that a player who dunks gets swallowed by the court (literally)

 

 

2 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

nothing has been done and now you ask what problem??

 

This was broken when you updated the game on 8/19

 

I can't believe i had to waste energy for this but here you go

 

3 plus minutes of only just that bug over and over.

 

The missing nets and the sinking player

 

 

The first attempt is always the good attempt.

after clicking play again, that's when the issues start.

 

 

 

 

 

 

I digress!!!!!!!!!!!!!!!!

 

 

Message 8 of 8 (1,802 Views)