Banned mid-game

[zXcAnimosity]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Not sure if it matters
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? iTzAnimosity
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Not sure if it matters
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Not sure if it matters
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 6/7/2022
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Not sure if it matters
What should be happening instead? Not sure if it matters
Steps: How can we find the bug ourselves? Not sure if it matters

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Long story short, in-game I am a Predator on a previous account. Decided to start over with a new account and have been on a decent run with multiple wins and have grinded countless hours into getting Platinum 2. Banned mid-game. Not sure where to begin disputing the issue, not sure what proof is needed from me. I play through the Steam app, user on there is iTzAnimosity

Origin user: "966c3fb3f418fa8ce0978e263bbe101b" (if it helps in locating my account

[EA_Aljo · Accepted solution]

Hi there, @zXcAnimosity 

You can find more information on banned accounts here. There are some instructions in that article for disputing the ban. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @zXcAnimosity 

You can find more information on banned accounts here. There are some instructions in that article for disputing the ban. Thanks!

[pingulator]

Is there anywhere we can get actual help I’ve been waiting and still haven’t received an email back I got banned mid game for no reason 

[PlSTOLSKlN]

The page says it can be for the following reasons:

• using third-party software, such as aimbots, wallhacks, and other similar cheats in order to gain an unfair advantage over other players.
• performing in-game exploits or abusing glitches or bugs.
• stat padding (abusing game features in an unintended manner to artificially stack on scores).
• win-trading or otherwise manipulating in-game ranking systems with the collaboration of others.
• using software or cheat tools that disconnect other players from the EA servers.