Re: Band is wrong.

by mohamadabudaya
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Original Post

Band is wrong.

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia gtx 1070
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? mohamadabudaya
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? pathfinder
Which Legends were your squad mates using (if applicable)? custic
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. im just play solo game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 8 i think
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? close the game and return to first looby
What should be happening instead? open this game and enter to game
Steps: How can we find the bug ourselves? I got the band through the wrong way.

Hello I have encountered a problem so that I got the wrong band by playing ibex and I hope to review the account and games that I was playing to make sure that I did not break any of the company rules and I hope you understand the matter and solve the problem as soon as possible and thank you thank you

Message 1 of 5 (240 Views)

Re: Band is wrong.

Community Manager

@mohamadabudaya 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png
Message 2 of 5 (206 Views)

Re: Band is wrong.

★★ Novice
@EA_Barry Can you solve the problem from your side because I have tried more than one method, but they do not believe me. Please interact with me, review my account and remove the baned. Thank you.
Message 3 of 5 (187 Views)

Re: Band is wrong.

★★ Novice

Can you solve the problem from your side because I have tried more than one method, but they do not believe me. Please interact with me, review my account and remove the item. Thank you.

Message 4 of 5 (185 Views)

Re: Band is wrong.

★★ Novice
Message 5 of 5 (171 Views)