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Baby won’t age up

by tjb18e
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Baby won’t age up

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Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro
OS Version 1.12
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004150254216
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have baby, do the baby quest. Wait a few days
What do you expect to see? My baby to age up
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I have had a baby for about 3-4 weeks now and it still has not aged up. I’ve completed the baby event numerous times and nothing happeneds. I can’t select the baby to check it’s star level or anything. The only way to interact with the baby is through feeding him, checking on him, and the baby quest.

I’ve looked everywhere but it just won’t give me any tips on what to do

 

Message 1 of 32 (2,604 Views)

Accepted Solution

Re: Baby won’t age up

Community Manager
Hi @camo5hark10 and @tjb18e, thanks for sharing the information.

From what you've described, it seems like your babies are not ready to grow yet and that's why you are not seeing the cake icon show up.

My recommendation would be to continue playing the game and completing events - not necessary just quests. This should help things and the birthday cake should eventually show up. Could you give that go for a few days, and let us know how you get on? Standard smile
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Message 19 of 32 (2,821 Views)

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Re: Baby won’t age up

[ Edited ]
Hero

@tjb18e 

The baby has already 3 stars good upbringing trait as you have done the Bundle of joy event more than three times.

Tap on the bassinet. Can you see the cake under the baby's name? Tap on the cake and a window will pop up giving you the choice to let the baby become a toddler.

 

artflow_201904140857.jpg

 


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 No trabajo en EA.    

Message 2 of 32 (2,570 Views)

Re: Baby won’t age up

★★★ Novice

I have gone back and looked and there is no cake icon when I click on my baby and I have just recently done the bundle of joy event 

Message 3 of 32 (2,547 Views)

Re: Baby won’t age up

Hero

@tjb18e 

could you please post screenshots? Standard smile


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 No trabajo en EA.    

Message 4 of 32 (2,540 Views)

Re: Baby won’t age up

★★★ Novice

Sure

 

Message 5 of 32 (2,497 Views)

Re: Baby won’t age up

[ Edited ]
Hero

@tjb18e 

Is this your whole screen? 

If it is then neither the top or bottom of the app are visible on your screen. 

 

artflow_201904160550.jpg

 


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 No trabajo en EA.    

Message 6 of 32 (2,474 Views)

Re: Baby won’t age up

[ Edited ]
Community Manager

Hi @tjb18e,

Thanks for popping up that screenshot. Standard smile The "check on baby" option is visibly missing from the top of the image as is the Birthday Cake on WhatsApp 2.19.62cake icon from the bottom.🤔 

Can you confirm if the image you've uploaded was cropped at the bottom and top? If it wasn't would you be able to zoom out somewhat in your game, to get a wider shot similar to @SalixCat's screenshot above? It would help us to get a visual of what you are seeing in-game.

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 7 of 32 (2,441 Views)

Re: Baby won’t age up

[ Edited ]
★★★ Novice

Edited by CM to merge posts in a row.

It was only cropped from the top and a little of the side because the photo file is to big so here is a new photo from today. This photo was only cropped from the left side of it not from the bottom or top

Message 8 of 32 (2,404 Views)

Re: Baby won’t age up

★★★ Novice

I am having the same problem. I have twins. Only one of them gives me the daily bundle of joy activity. She has had 3 stars for a week. Other twin never gets bundle of joy and has 0 stars. No cake option for either. Never asks to age up either baby

Message 9 of 32 (2,366 Views)

Re: Baby won’t age up

Hero

Hi @camo5hark10 

Could you please post screenshots? 

 

Can you see a cake under the baby's name when you tap on the bassinet? 

 

Do  you only have the two babies or do you also have other NPCs that could have family events, like toddlers, children and retired Sims? If yes, how  many and how many events do you get per day? 

 

 


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 No trabajo en EA.    

Message 10 of 32 (2,381 Views)
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