AuthenticationTimedOut

by Meow_Vulnat
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Original Post

Accepted Solution

AuthenticationTimedOut

★ Guide

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3060ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Meow_Vulnat
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Meow_aXenDev, Meow_Qanthis
Are you using any software with an overlay? Yes
If yes, can you list them here? RivaTunerStatisticsServer
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Bloodhound, Horizon
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. At selecting legends or slightly earlier
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for game start
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1 or 2
When did this happen? (dd.mm.yy hh:mm) 09.04.2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? It kicks me out of the match and makes unable to reconnect
What should be happening instead? It shouldn't kick me out
Steps: How can we find the bug ourselves? I don't know

This is second time it happened

Message 1 of 2 (103 Views)

Accepted Solution

Re: AuthenticationTimedOut

Community Manager

Hey @Meow_Vulnat


Sometimes errors like this can actually be related to Easy Anti-Cheat. When you have the chance can you try repairing or reinstalling Easy Anti-Cheat to see if that helps? You can find more information on how to do that over at the EAC website

 

Let me know if you're still getting this same error message afterward. Thanks!

 

 

/Kent

Kent.png

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Message 2 of 2 (77 Views)

All Replies

Re: AuthenticationTimedOut

Community Manager

Hey @Meow_Vulnat


Sometimes errors like this can actually be related to Easy Anti-Cheat. When you have the chance can you try repairing or reinstalling Easy Anti-Cheat to see if that helps? You can find more information on how to do that over at the EAC website

 

Let me know if you're still getting this same error message afterward. Thanks!

 

 

/Kent

Kent.png
Message 2 of 2 (78 Views)