Auction denied access

[cadentalley1]

Product: Need for Speed Payback
Platform:Microsoft XBOX One
Summarize your bug Can’t access auction house, says feature is locked
What is your gamertag/PSN ID/EA Account name? Caden3416
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/14/2017
What time did you see the bug? (HH:MM AM/PM) 04:25 PM
What is your time zone? NET - GMT + 4:00
Steps: How can we find the bug ourselves? My account
What happens when the bug occurs? Can’t access auction block
What do you expect to see? Fix
Please select your region North America
Were you connected to other players when the bug occurred? No

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Help please

[saintsup23]

It’s a ban

[DJM318]

To whom it may concern,

Any new information on my case # of 38999340 that was created on 2/15/2018? I would like to play madden 18 ultimate team tonight and upgrade my team some in the auction and trade section but it is locked and giving me a message that my account is denied to access this area. What is going on? This is the first time ever seeing this.

Thank you,

Donald

Gamertag on XBOX is : DJM31873

Phone number is [removed]

[edharris1973]

Denied access to trade an auctions on MUT

[edharris1973]

Mut auctions an trades