This just happened to me as well. Second time this Territory Battle.
My pheonix team counter attacked a Snowtrooper ops and then Hera and Kanan attacked a imperial probe droid for no reason. It appeared to be Kanan's turn but none of the buttons worked. I pressed auto, the buttons disappeared and Kanan is taunting while game is frozen.
Once in a TB is bad, but twice is maddening. Please get this fixed.
Another TB, another 5 people reporting this in my guild...all nicely in the all important 45* controlling Phase 6 no less....
It's been months since this has been reported...when the **** is it going to get fixed already?