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Re: Attack buttons disappear

by EA_MindTricks
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Original Post

Accepted Solution

Attack buttons disappear

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xperia XZ
OS Version 8.0
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Attack buttons disappear
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Australia
Country

Frequently, when play a territory battle the attack buttons will just disappear and there are no option to continue with the battle.

 

This happens once or twice per campaign, I'm finding.

 

When you encounter this, there are no options to save your progress or gracefully restart the battle, only restarting the app or phone will get you out, which results in the battle erroneously being marked as completed, the characters being consumed, and the points not being awarded.

 

I have reported this to customer service, and they say they cannot help me, and I must instead report it here.

 

Screenshot_20180202-091010.png

Message 1 of 21 (794 Views)

Accepted Solution
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Re: Attack buttons disappear

EA Star Wars: Galaxy of Heroes Team
Thank you for your report. We have this flagged as a bug.

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Message 2 of 21 (1,347 Views)

All Replies
Highlighted

Re: Attack buttons disappear

EA Star Wars: Galaxy of Heroes Team
Thank you for your report. We have this flagged as a bug.
Message 2 of 21 (1,348 Views)

Re: Attack buttons disappear

★★★★ Novice

When is this getting fixed? Do I have to log ANOTHER bug just to get some response?

 

It's happened many times since I posted this, but today annoyingly more so because it was in the Guild Event Token Special Mission, which not only impacts me, but also my guild. Now I need to explain to my guild why I'm not pulling my weight. Thanks EA!

Message 3 of 21 (676 Views)

Re: Attack buttons disappear

★ Apprentice

It has been flagged since September last year. Imagine this was in CG’s disadvantage, like the sith raid, it would be fixed within a week.

Message 4 of 21 (563 Views)

Re: Attack buttons disappear

★★★★ Novice
Literally just happened to me today, in a territory battle CM, the ship AOE attack went off then all the buttons disappeared.
Screenshot_20180329-132820.png
Message 5 of 21 (518 Views)

Re: Attack buttons disappear

★★★★ Novice

omg..this is some serious s***...glad it didn't happen to me

Message 6 of 21 (513 Views)

Re: Attack buttons disappear

★★★★ Novice
Just happened to me.. Lost battle and squad i was using, was in battle 5/6 Frown
Message 7 of 21 (508 Views)

Re: Attack buttons disappear

★★★ Apprentice
Yep, happened to me, too.
Screenshot_20180329-194620.png
Message 8 of 21 (495 Views)

Re: Attack buttons disappear

★★★★ Novice

Same thing happened to me. I had completed the Sith raid phase 2 and was early on in phase 3 that it occured.

Message 9 of 21 (464 Views)

Re: Attack buttons disappear

★ Apprentice

Still having this occur to multiple people in my guild every day so far this territory battles.  I hope this is a high priority bug to be fixed.

Message 10 of 21 (449 Views)

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