Arenas not Counting Towards Event Tracker Progress 7/5/22

[SpCMN_SbiVF]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 2070 Super
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? SpCMN_SbiVF
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Coming out of an Arenas game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Arenas does not contribute to Sundown Event Progress
What should be happening instead? Damage, Games Played, and knocks from Arenas should count towards Sundown Event Tracker progress.
Steps: How can we find the bug ourselves? Play a match of Arenas and see if progress is counted

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Pls make Arenas count towards Event Tracker Progress ty.

[EA_David · Accepted solution]

Hey there, unfortunately with how our patching cycles fall, this won't get fixed before the event finishes. Progress can still be made in BR, so you can treat it as a BR-focused event to fill the tracker. 

Sorry about that. 

We'll mark this as solved for visibilty, and because there's not any further info from you guys. 

[CholaCyn]

Thank you for posting this! I had this issue too! I played 2 Arenas matches - the matches counted towards my Daily Challenges, but not the Summer Sundown Event. I also did more than 1500 damage. What's odd is that it counted when I opened a bin, but nothing else.

[EA_David]

Thanks for the post, this was easily replicated, we'll look into it. 

[EA_David · Accepted solution]

Hey there, unfortunately with how our patching cycles fall, this won't get fixed before the event finishes. Progress can still be made in BR, so you can treat it as a BR-focused event to fill the tracker. 

Sorry about that. 

We'll mark this as solved for visibilty, and because there's not any further info from you guys.